Facilities Operations Specialist 3
Menlo Park, CA - USA
Job Summary
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Day - 08 Hour (United States of America)
This is a Stanford Health Care job.
As a Facilities Operations Specialist lll this individual will serve as a senior-level business operations partner supporting Facilities Services capital construction and operations portfolio. This role is responsible for managing and improving processes related to construction financial administration including contractor invoice audits owner-controlled insurance program administration capital project reporting payment application tracking and stakeholder communications. The individual will work closely with construction managers and business leaders to consolidate project information analyze data develop executive-ready reports and presentations and provide oversight of key operational workflows. Success in this role requires strong project coordination process improvement financial acumen analytical storytelling and the ability to independently interpret complex information while supporting multiple high-visibility capital initiatives.
The Facilities Services division enhances health through leadership collaboration and innovation. Our team offers essential non-clinical support 24/7 ensuring safe operations and planning for future needs. We represent the intersection of planning construction general services and facilities operations. Learn more about Facilities Services at: Facilities Services Stanford Health Care
Business Operations and Strategic Initiatives (BOSI) ensures that all corporate business aspects run smoothly within the Facilities Services division. This team supports budgeting staffing requests and policy development serving as a conduit between the Facilities Services business units and strategic partners in Human Resources Technology & Digital Solutions Supply Chain Finance and the Office of General Counsel.
A Brief Overview
The Facilities Operations Specialist III (Senior) will be responsible for managing various operational tasks process improvements and documentation to support the efficiency and effectiveness of Facilities Services. This position requires strong analytical skills attention to detail and the ability to communicate effectively with internal and external stakeholders. The role mentors Specialists I/II manages stakeholder relationships and translates strategic objectives into analytic roadmaps and measurable outcomes.
Locations
Stanford Health Care
What you will do
- Perform data entry cleansing reconciliation and quality checks for asset work order occupancy and energy-related data.
- Maintain report documentation data dictionaries and standard operating procedures (SOPs)
- Assist with building updating and testing dashboards and metric reports
- Monitor and escalate data quality issues; conduct initial root-cause analysis under supervision and track remediation.
- Develop and maintain Excel/Power BI-based tools for reporting and analysis.
- Provide customer service to end users triage requests and maintain a reporting request queue.
- Submit requisitions in Workday for purchase orders and purchase order changes.
- Processes and tracks invoices to ensure timely payment to vendors
- Mentor and train Specialists I/II; author standards SOPs templates and best practices; champion continuous improvement.
- Represent Facilities Operations in governance forums and enterprise initiatives; prepare executive-level presentations and recommendations.
- Evaluate and influence technology roadmaps; collaborate with vendors; assess and realize benefits of analytics solutions
Education Qualifications
- Bachelors degree from an accredited college or university required.
- Relevant experience in lieu of degree may be considered. Relevant experience in lieu of degree is in addition to the experience requirements for this position.
Experience Qualifications
- 5 years of experience in analysis and data management (Required)
- Experience in data extraction relational database and other business intelligence tools (Required)
Required Knowledge Skills and Abilities
- Foundational knowledge of relational databases; ability to read simple data models and table relationships.
- High Proficiency with MS Excel (pivot tables lookups) Access PowerPoint and Word.
- Strong attention to detail data quality and organizational skills; ability to follow SOPs and manage multiple tasks with supervision.
- Clear written and verbal communication; customer service orientation.
- Ability to work collaboratively and learn quickly; curiosity to improve processes.
- Familiarity with facilities management systems and Internet of Things (IoT) concepts preferred.
- Excellent written and verbal communication skills; ability to influence and present at multiple levels of the organization.
- Thorough understanding of data privacy security and healthcare compliance expectations.
Preferred Knowledge Skills and Abilities
- Prior healthcare experience (Preferred)
These principles apply to ALL employees:
SHC Commitment to Providing an Exceptional Patient & Family Experience
Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients families and towards each other. C-I-CARE is the foundation of Stanfords patient-experience and represents a framework for patient-centered interactions. Simply put we do what it takes to enable and empower patients and families to focus on health healing and recovery.
You will do this by executing against our three experience pillars from the patient and familys perspective:
- Know Me: Anticipate my needs and status to deliver effective care
- Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
- Coordinate for Me: Own the complexity of my care through coordination
Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination inall ofits policies and practices including the area of employment. Accordingly SHC does not discriminate against any person on the basis of race color sex sexual orientation or gender identity and/or expression religion age national or ethnic origin political beliefs marital status medical condition genetic information veteran status or disability or the perception of any of the above. People of all genders members of all racial and ethnic groups people with disabilities and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.
Base Pay Scale: Generally starting at $52.69 - $69.82 per hourThe salary of the finalist selected for this role will be set based on a variety of factors including but not limited to internal equity experience education specialty and training. This pay scale is not a promise of a particular wage.
Required Experience:
IC
About Company
Stanford Health Care delivers the highest levels of care and compassion. SHC treats cancer, heart disease, brain disorders, primary care issues, and many more.