Facilities Operations Coordinator
Job Summary
Position Overview
Work Order Coordination
- Monitor and manage maintenance work orders across all campus facilities and properties.
- Review incoming maintenance requests and ensure work orders are properly assigned and tracked.
- Follow up on open overdue or incomplete work orders.
- Maintain accurate notes updates and communication within the work order system.
- Help ensure maintenance requests are addressed in a timely and organized manner.
Vendor Coordination & Project Tracking
- Coordinate with vendors contractors and service providers regarding ongoing maintenance and facility projects.
- Schedule vendor access site visits inspections and repair work.
- Track vendor progress and communicate updates to facilities leadership.
- Assist with monitoring project timelines repair completion and operational follow-up.
- Maintain vendor communication records and project documentation.
Facilities Operations Support
- Assist the Director of Facilities & Operations with daily department coordination and administrative support.
- Help organize maintenance schedules project updates inspections and operational priorities.
- Maintain visibility of ongoing campus maintenance activity across all facilities.
- Assist with tracking deferred maintenance items and operational concerns.
Communication & Administrative Support
- Serve as a communication hub between maintenance staff vendors campus staff and facilities leadership.
- Communicate maintenance updates scheduling information and project status information when needed.
- Maintain organized digital records work order notes vendor information and project documentation.
- Assist with preparing reports operational updates and maintenance tracking information.
Accountability & Workflow Oversight
- Help maintain accountability throughout the maintenance process by ensuring tasks repairs and vendor work are properly followed through.
- Assist with identifying workflow bottlenecks communication gaps and operational inefficiencies.
- Support department organization and help maintain operational structure across all campuses.
Process Improvement & Performance Management
- Identify inefficiencies and implement process improvements across operations
- Establish and maintain performance tracking systems and key performance indicators (KPIs)
- Ensure accountability through consistent follow-up reporting and documentation
- Strong organizational communication and problem-solving skills.
- Familiarity with property management systems (e.g. AppFolio or similar platforms) preferred.
- Experience with maintenance coordination work order systems property management systems or administrative operations preferred.
- Ability to manage multiple projects vendors and operational tasks simultaneously.
- Strong attention to detail and follow-through.
- Ability to work professionally with maintenance staff vendors leadership and campus personnel.
- Comfortable using computers scheduling systems email spreadsheets and work order software.
- Ability to maintain professionalism in fast-paced operational environments.
- Reports to Director of Facilities & Operations.
- Works cross-functionally with Property Management Leasing Maintenance and Accounting teams.
- Functions as an operational leadership role focused on coordination execution and performance.
- Maintaining visibility of maintenance operations across all campuses.
- Coordinating work order and vendor workflow.
- Supporting operational communication and organization.
- Helping maintain accountability throughout maintenance operations and assisting the facilities department with maintaining organized and efficient operational systems.
- Strong organizational communication and problem-solving skills.
- Familiarity with property management systems (e.g. AppFolio or similar platforms) preferred.
- Experience with maintenance coordination work order systems property management systems or administrative operations preferred.
- Ability to manage multiple projects vendors and operational tasks simultaneously.
- Strong attention to detail and follow-through.
- Ability to work professionally with maintenance staff vendors leadership and campus personnel.
- Comfortable using computers scheduling systems email spreadsheets and work order software.
- Ability to maintain professionalism in fast-paced operational environments.
Required Skills:
Strong organizational communication and problem-solving skills. Familiarity with property management systems (e.g. AppFolio or similar platforms) preferred. Experience with maintenance coordination work order systems property management systems or administrative operations preferred. Ability to manage multiple projects vendors and operational tasks simultaneously. Strong attention to detail and follow-through. Ability to work professionally with maintenance staff vendors leadership and campus personnel. Comfortable using computers scheduling systems email spreadsheets and work order software. Ability to maintain professionalism in fast-paced operational environments. MUST PASS BACKGROUND CHECK AND FINGERPRINTING WILL BE REQUIRED FOR THIS WORK LOCATION