Facilities Management Director

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them tothrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

What this job involves:

What your day-to-day will look like:

• Lead and mentor a distributed team of facilities management and engineering professionals fostering their growth and development while ensuring consistent service excellence across all client locations
• Oversee CMMS (Computerized Maintenance Management System) administration throughout the region
• Oversee comprehensive facility condition inspections and assessments of building systems and maintaining accurate account financial records
• Partner with other Account Directors to deliver integrated maintenance and repair services workplace experience programs succession planning and exceptional client and customer support
• Monitor and evaluate vendor performance to ensure service delivery meets client expectations and contractual obligations maximizing utilization of preferred suppliers and contractors
• Serve as the primary regional interface with customers at client properties representing JLLs commitment to outstanding customer service and relationship management
• Drive client satisfaction initiatives by proactively monitoring service quality addressing concerns and implementing continuous improvement strategies for Facility Management and Workplace Experience services
• Collaborate with Site Engineering teams to optimize asset management resolve work orders efficiently and strengthen partnerships with Engineering PDS MAC and OP teams
• Contribute to capital budget development and management supporting the Account team in executing both short-term and long-term strategic projects and initiatives for clients

Required qualifications:

• 10 years of progressive experience in facilities management with 2 years in director capacity
• Bachelors degree in Facilities Management Engineering Business Administration or related field or equivalent combination of education and professional experience
• Demonstrated knowledge and expertise of facilities maintenance and operations including HVAC systems electrical systems telecommunications infrastructure furniture management and building energy management systems
• Proven track record of successfully managing large facilities maintenance operations and soft services delivery across multiple sites
• Strong experience in vendor management contract administration and lease portfolio oversight
• Demonstrated success in expense management budget development and monitoring and financial reporting for facilities operations
• Experience in capital planning processes and successfully executing capital improvement projects
• Exceptional customer service orientation with proven ability to build and maintain strong client relationships
• Excellent organizational leadership and team management capabilities with the ability to mentor and develop talent

Preferred qualifications:

• Experience managing corporate and manufacturing environments
• Proven success managing subtenant relationships and complex lease portfolios
• Advanced proficiency in data analysis and using data-driven insights to improve operations and client satisfaction
• Familiarity with lease management systems and processes
• Professional certifications such as FMP (Facility Management Professional) CFM (Certified Facility Manager) or similar credentials
• Experience working with enterprise-level CMMS platforms and driving system optimization
• Track record of achieving and exceeding key performance indicators in a multi-site facilities management environment

COMPENSATION: $200-260K BASE 30% TARGET BONUS

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications location market conditions and internal considerations.

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia SC ordinance this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance JLL will consider for employment all qualified Applicants including those with Criminal Histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.