Extra HelpTrojan Works Trojan Forge Attendant

Closing Date:

Staff - ClericalNoTemporary (Fixed Term)Shift Vary (United States of America)NoUniversity of Arkansas at Little Rock

The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock we prepare our more than 8900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission UA Little Rock is a driving force in Little Rocks thriving cultural community and a major component of the city and states growing profile as a regional leader in research technology transfer economic development and job creation.

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Trojan Works Program of Job Duties:Extra Help/Trojan Works Student Workers serve in various roles across campus as Institutional Work-Study (IWS) student workers. Specific duties are designated by the department hiring manager to include but are not limited to customer service answering phones and clerical work. This position is governed by state and federal laws and agency/institution policy. This position is a provisional appointment with UA Little Rock and is funded through a grant or contract. Annual position renewal is contingent upon continued grant funding and satisfactory job performance.

The Trojan Works/Trojan Forge Attendant is an hourly extra help assistant position available for students who do not qualify for Federal Work Study. It will serve as a front-line customer service representative and technical support to the Trojan Forge including managing student reservations managing physical supplies/inventory and assisting in the coordination of assigned office activities.

The incumbent will work with students utilizing the Trojan Forges resources. This position will manage inventory equipment scheduling reservations community engagement usage data and other clerical duties as assigned. This position reports directly to the Director of Academic Affairs Retention Office. This position is governed by state and federal laws and agency/institution policy.

Required Education and/or Experience

• Degree-seeking UA Little Rock students enrolled in classes at the time of application;
• Eligible to legally work 20 hours per week in the United States;
• Flexible availability M-F 9am to 5pm;
• Must be ineligible for Federal Work-Study (FWS).
• Maintain good standing with the UA Little Rock

Job Duties and Responsibilities

• Provide assistance and clarification to potential students current students graduates
• and/or program affiliates;
• Answer incoming calls/emails and forward them to the appropriate staff member if
• necessary and/or document all messages;
• Assist students in scheduling reservations for equipment;
• Assist with overall customer service departmental goals by supporting staff faculty
• students and other Forge staff when needed;
• Provide technical assistance to students utilizing specialized forge equipment and
• resources;
• Manage and track physical supplies and inventory levels for the Trojan Forge;
• Ensure all equipment is maintained organized and ready for student use;
• Maintain cleanliness of the Trojan Forge;
• Oversee and manage the student reservation system for forge space and equipment;
• Collect and report usage data;
• Perform general clerical duties and assist in community engagement activities;
• Attend and actively participate in scheduled training sessions and staff meetings;
• Performs other work-related duties as assigned.

Knowledge Skills & Abilities

• Strong Communication skills - both orally and in writing;
• Excellent organizational skills;
• Problem-solving skills;
• Ability to work independently when appropriate as part of a team and to follow
• instructions;
• Ability to prioritize and organize multiple tasks;
• Ability to interpret and explain instructional manuals;
• Ability to demonstrate patience and accuracy in resolving student concerns;
• Ability to develop interpret and apply policies and procedures;
• Willingness to learn how to use equipment in the Trojan Forge including 3D Printers
• sewing machines sublimation printers and more;

Additional Information:

Cover letter/letter of application is required for consideration for Trojan Works positions.

$11.00 per hourCover Letter/Letter of Application ResumeList of three Professional References (name email business title)Nancy Mallett Trojan Works Coordinator

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

No Background Check Required

The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions there may also be a financial (credit) background check a Motor Vehicle Registry (MVR) check and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law including age race color national origin disability religion protected veteran status military service genetic information sex sexual preference or pregnancy. Questions or concerns about the application of Title IX which prohibits discrimination on the basis of sex may be sent to the Universitys Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

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