Extra Help Assistant Ops Peer Consultant

Closing Date:

Library Staff - ClericalNoTemporary (Fixed Term)NoUniversity of Arkansas at Little Rock

The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock we prepare our more than 8900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission UA Little Rock is a driving force in Little Rocks thriving cultural community and a major component of the city and states growing profile as a regional leader in research technology transfer economic development and job creation.

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Ottenheimer Library evening of Job Duties:The Extra Help Assistant / Ops - Peer Consultant serves as a member of the library Operations staff and is primarily responsible for providing customer service assistance to a diverse group of library patrons maintaining a high level of professionalism. Other duties might include shelving shifting and assisting in the maintenance of the library materials. This position is governed by state and federal laws and agency policy.

REQUIRED EDUCATION AND/OR EXPERIENCE:

• The formal education equivalent of a high school diploma.

• Must be enrolled in classes at UA Little Rock.

• Experience with Microsoft Office Google applications and other computer applications.

PREFERRED EDUCATION AND/OR EXPERIENCE:

• Experience in a library environment.

JOB DUTIES AND RESPONSIBILITIES:

• Staff the service desk answers directional routine circulation/reference questions and provides basic support in the us of library resources;

• Assist with Reserves and circulation of Reserve materials;

• Assist library users with equipment such as computers microform readers and printers/copiers;

• Check materials/equipment in and out using the Alma/Primo integrated library system;

• Maintain poise when confronted with complaints disputes or problem patrons;

• Maintain awareness and reports any situations that may require the attention of full-time staff Public Safety or Facilities;

• Attend and actively participates in scheduled training sessions and staff meetings;

• Performs other duties as assigned.

KNOWLEDGE SKILLS AND ABILITIES:

• Excellent customer service and communication skills;

• Ability to exhibit patience empathy and enthusiasm when working with patrons;

• Ability to understand and read Library of Congress (LOC) call number sequences in order to shelve books;

• Ability to work and communicate with library patrons and staff effectively;

• Minimal knowledge of computers and their applications;

• Aptitude for learning new technologies.

Additional Information:

$13.50 per hourResumeIvan Henley
Library Night Operations Manager

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

No Background Check Required

The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions there may also be a financial (credit) background check a Motor Vehicle Registry (MVR) check and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law including age race color national origin disability religion protected veteran status military service genetic information sex sexual preference or pregnancy. Questions or concerns about the application of Title IX which prohibits discrimination on the basis of sex may be sent to the Universitys Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

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