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External Communications Manager, Compass Healthcare (Hybrid-AtlantaCharlotte)

Compass Group


Job Location:

Charlotte, NC - USA

Monthly Salary: Not provided by the employer
Posted: 22 August 2026 (30+ days ago)
Application Deadline: 19 November 2026
Vacancies: 1 Vacancy

Job Summary

About Compass Healthcare

Compass Healthcare is a leading provider of support services to the healthcare industry unifying the specialized expertise of Crothall Healthcare Intelas Morrison Healthcare Touchpoint Support Services and Unidine Healthcare. With its collective 100 years of experience Compass Healthcare is at home in healthcare partnering with healthcare organizations nationwide to deliver safer more seamless care through innovative integrated and transformational support services.

Job Summary:

TheExternalCommunicationsManagerwill provideexternalcommunications supportforCompass Healthcareand its sectorbrands. This role works closely with key internal stakeholders across communications marketing and support teams toassistoperational andsalesteamefforts toretainand grow the is also a direct point of contact formedia.

Reports toCompass HealthcaresSeniorDirector of External Communications and PR.

Responsibilities:

This role requires deep understanding of media relations and brand reputation management which includes strong writing and communication skills and the ability to time manage and prioritize tasks under short timelines.

  • Media Outreach and Relationship Building
    • Cultivate and maintain relationships with key media targets to promote positive coverage of the company and proactively pitch stories interviews and content ideas with the end goal of securing earned media coverage.
    • Develop media relations strategies and plans to support corporate goals enhance brand visibility and improve media sentiment.
  • Client Communications and Retention Support
    • Support in new business client communication and new team member communications needs.
    • Support operations leaders through the creation of focused client communications resources.
  • Crisis Communication andIssuesManagement
    • Assist in developing and executing crisis communications and issues management plans to support the companys operational teams and overall reputation management.
  • Awards Conferences and Industry Thought Leadership
    • Lead proactive planning around industry award opportunities across support teams.
  • Research and Strategic Planning
    • Stay informed about industry news competitor coverage and relevant trends to adjust strategies and messaging as needed.
Qualifications:
  • Bachelors degree in communications or relevant field of study
  • 5-6 years of experience in a corporate communications/PR agency role preferred; Experience building media relations strategy and executing is a must.
  • Excellent communication skills both written and verbal. This role will support internal/external writing needs.
  • Proficient in Microsoft Office applications (PPT Word Outlook etc.)
  • Preferred experience using Adobe Canva and a Project Management Tool (i.e. Smartsheet etc.)
  • Exceptional ability to remain organized and detail-oriented in a fast-paced environment
  • Ability to accurately coordinate multiple complex projects and deadlines
  • Self-motivated and well-disciplined
  • Positive can-do attitude
  • Strong relationship-building and collaboration skills
  • Location: Atlanta GA or Charlotte NC

Apply to Compass Healthcare today!

Compass Healthcare is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Compass Healthcare are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal state and local laws. For positions in Washington State Marylandor to be performed Remotelyclick hereor copy/paste the link below for paid time off benefits information.

Group is an equal opportunity employer. At Compass we are committed to treating all Applicants and Associates fairly based on their abilities achievements and experience without regard to race national origin sex age disability veteran status sexual orientation gender identity or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities skills tasks or requirements associated with this position. While this is intended to be an accurate reflection of the position posted the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants including those with a criminal history (including relevant driving history) in a manner consistent with all applicable federal state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance the San Francisco Fair Chance Ordinance and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: are accepted on an ongoing basis.

Compass Healthcare maintains a drug-free workplace.

Req ID:1563653

Compass Healthcare

Alexis Ditaway

reqclassification


Required Experience:

Manager


About Company

As the leading foodservice and support services company, Compass Group North America is a family of companies building experiences for all of our customers.

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