Express Center Service Advisor
Job Location:
Job Location:
Clanton, AL - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
30+ days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Summary
McSweeney Auto Chevrolet GMC/CDJR is currently seeking a Service Advisor to join our growing team!
As Service Advisor youll be at the forefront of the automotive industry promoting the most innovative parts and accessories available on the market today and working with the latest in diagnostic technology in a state-of-the-art environment.Reporting to the Service Manager you will be responsible for coordinating customer vehicles for servicing ensuring high levels of customer satisfaction and maximizing departmental profitability.
Benefits
- Very Competitive Pay
- Health
- Dental
- Vision
- Life Insurance
- 401K
- Vacation and PTO
- Holiday Pay
- Family Owned
Responsibilities
- Processing repair orders quotes and invoices
- Providing customer support via phone and face-to-face at the dealership
- Qualifying customer problems and logging them for technicians to review
- Ensuring customer approval for all remedial work to be carried out
- Promoting our range of vehicle parts and accessories
- Internal coordination of service work to adhere to commitments made to customers
- Estimating costs and time for work to be carried out and maintaining customer contact to ensure smooth delivery of vehicle
Qualifications
- Prior experience as a service advisor or service writer preferred
- Candidates MUST possess above-average phone and communication skills
- Must bring a positive upbeat attitude to this role and be completely comfortable upselling clients onproducts and services
- Excellent follow-up and follow-through skills to ensure client satisfaction
- Must have the ability to communicate technical information in non-technical terms to clients
- Ability to evolve and adapt to changing business needs
EEOC Statement
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
About Company
McSweeney Auto CDJR is looking for a Service Technician to join our growing team! The right candidate will have a strong service technician background. The day-...
