Expert Service Center Technician

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Expert Service Center Technician is responsible for performing service activities at service center locations in a safe and efficient manner. This role includes working with mechanical electrical and plumbing systems performing preventative maintenance troubleshooting equipment issues assisting with shop and yard work and ensuring a safe work environment. The position may occasionally interface with customers.

• Maintain a safe working environment and culture
• Take care of company property and equipment
• Demonstrate accountability innovation and empowerment in all tasks
• Function effectively as part of a team and work independently with minimal supervision
• Lead coach and mentor junior technicians as needed
• Perform preventative maintenance inspections and repairs on mechanical electrical and plumbing systems
• Assist with general shop and yard tasks as required
• Communicate clearly and professionally with coworkers and customers
• Travel to customer or job sites as needed (up to 20%)

Required:

• High school diploma or equivalent
• Capable of obtaining a CDL (Class A or B) with applicable endorsements preferred not required

Preferred:

• Technical or trade school background
• Technical certifications industry-specific licenses or military technical experience

• 37 years of technical experience in mechanical electrical or plumbing work
• Experience with customer service
• Experience working independently without direct supervision

• Strong mechanical electrical or plumbing skillset
• Ability to troubleshoot and resolve technical problems
• Critical thinking and problem-solving skills
• Ability to synthesize technical information and communicate it clearly
• Microsoft Office proficiency
• Strong safety awareness and adherence to procedures

• Continuous Professional Development: Seek opportunities for self-improvement and stay updated on industry trends
• Collaboration & Teamwork: Work well with others contribute to team goals and value diverse perspectives
• Results-Driven Performance: Focus on achieving objectives efficiently and effectively

• Ability to complete driver-related forms and background checks
• Clean driving record
• DOT Medical Card if applicable
• Travel up to 20% including occasional overnight stays

• Outdoor work is required
• Shop and yard work included
• Physical activity may include lifting standing and moving equipment

Who We Are Looking For: Xylem is seeking mechanically inclined professionals who are passionate about hands-on work and problem-solving. We encourage individuals with backgrounds in HVAC electrical work plumbing and mechanical systems or construction to apply. At Xylem we are united by a shared purpose: solving water to create a more sustainable world. If you are driven by innovation service and making a real impact we invite you to bring your skills to our team as a Field Service Technician.

The estimated salary range for this position is $35-37 an pay is dependent on multiple factors such as skills experience and work location and is not typically at the top of the Xylem we offer a competitive compensation package with a generous benefit package including Medical Dental Vision plans 401(k) with company contribution paid time off paid parental leave and tuition reimbursement.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and re-use. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.