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Experienced Veterinary Receptionist
Job Location:
Job Location:
Cumming, GA - USA
Hourly Salary:
USD 14 - 16
Hourly Salary:
Posted:
6 September 2026 (10 days ago)
Posted:
Application Deadline:
4 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
At Barkfield Animal Hospital were not your average veterinary clinicwere a modern compassionate and team-driven animal hospital that believes in breaking the mold of impersonal veterinary care. Our mission is to make veterinary visits feel like home for both pets and their humans. Located in the heart of Cumming GA our team dreams big works hard and supports one anotherbecause together we excel grow and have fun doing what we love.
Were proud to care for animals of all breeds and species and to welcome humans from all cultures backgrounds and beliefs. We create personalized care experiences and strive to exceed expectationsevery visit every time.
Were looking for an energetic tech-savvy animal-loving multitasker to join our team as a Full-Time Veterinary Receptionist / Client Service Representative. This role is primarily focused on veterinary reception and client service while also providing opportunities to cross-train and support our boarding kennel and patient care operations as needed.
If you enjoy connecting with people caring for animals and being part of a team where no two days are exactly alike this could be the perfect opportunity for you!
What Youll Do
Client Service and Veterinary Reception
As a Veterinary Receptionist / Client Service Representative youll be the first smile and voice our clients experience. Youll help create a warm professional and efficient experience for every client and patient.
- Provide friendly high-quality customer service with compassion and enthusiasm
- Greet clients and pets warmly and create a welcoming front-desk experience
- Answer phones schedule veterinary appointments and respond to client questions
- Collect patient histories and ensure accurate information is documented
- Check patients in and out and communicate patient needs to the veterinary team
- Process invoices payments estimates and other financial transactions accurately
- Determine vaccination immunization and wellness status of incoming patients
- Manage prescription food and product requests under veterinarian guidance
- Accurately enter and update client and patient information in the practice management system
- Assist with appointment confirmations reminders and client follow-up
- Maintain a clean organized professional and welcoming reception area
- Communicate effectively with veterinarians veterinary technicians assistants and management
- Help create a next-level client experience from the first phone call through checkout
Boarding Kennel and Patient Care Support
While reception and client service will be the primary focus of this position youll also have opportunities to cross-train and provide support to our boarding and kennel operations as needed.
- Assist with the daily care and monitoring of boarding and hospitalized patients
- Feed walk exercise and provide basic care for boarding pets according to established instructions
- Monitor pets for changes in appetite behavior comfort or overall condition and communicate concerns to the appropriate team member
- Assist with safe and compassionate animal handling and restraint when appropriate
- Help maintain clean sanitary organized kennels runs treatment areas and patient spaces
- Assist with laundry stocking cleaning and other hospital support duties
- Provide additional support to the veterinary team during busy periods
- Learn additional hospital and patient-care responsibilities through cross-training
Note: This is primarily a Veterinary Receptionist / Client Service position. Boarding and kennel responsibilities will be incorporated into the role as needed with training provided to help you become a versatile member of the Barkfield team.
What Were Looking For
- High school diploma or equivalent
- Minimum 1 year of veterinary medical customer service or reception experience preferred
- Previous veterinary reception or animal hospital experience is a plus
- Strong communication and interpersonal skills
- Comfortable answering phones and interacting with clients in person
- Tech-savvy and comfortable learning practice management software email and digital communication tools
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize in a fast-paced veterinary environment
- Team-oriented with a positive can-do attitude
- Compassionate toward pets and their people
- Comfortable learning new responsibilities and cross-training in different areas of the hospital
- Dependable punctual and willing to jump in wherever the team needs support
- Comfortable safely handling and caring for dogs and cats
- Ability to lift up to 3050 lbs. as needed
- Availability to work occasional weekends as needed
This is a full-time position supporting Barkfields veterinary reception and client service team with cross-training opportunities in boarding and kennel operations.
Our team works together to ensure our clients patients and boarding pets receive excellent care throughout their time with us.
What We Offer
We care deeply about our people. When you join Barkfield you get more than a jobyou get a career path a supportive team and a mission youll be proud of.
Full-Time Benefits and Perks Include:
- Competitive hourly pay starting at $15/hour based on relevant work experience
- Paid Time Off (PTO)
- Closed on all federal holidays
- Medical Dental and Vision Insurance
- 401(k) with Company Match
- Employee Pet Care Discounts
- Flexible scheduling
- Career development and ongoing training
- Cross-training opportunities across veterinary reception boarding kennel and hospital operations
- Opportunities for professional growth within veterinary medicine
- Supportive team-oriented work environment
Why Youll Love Working at Barkfield
At Barkfield we believe veterinary care should be as much about the people as it is about their pets. Our team thrives on trust kindness and transparency. We work hard laugh often and show up for one anotherand for our clientsin all the ways that count.
This is a place where you can be your authentic self do work that matters develop new skills and grow both personally and professionally.
If youre looking for a Full-Time Veterinary Receptionist or Client Service Representative position where you can build relationships with clients care for animals learn more about veterinary medicine and become a versatile member of a supportive team wed love to meet you!
Required Experience:
Senior IC
About Company
We handle the day-to-day business operations while you provide excellent medical care. Join a veterinary family that cares about your happiness and success.
