Experienced Consultant, Productivity

Are you ready to make an impact

West Monroe is seeking an Experienced Consultant to join our Productivity discipline within our Organization People & Change Practice. We partner with clients to solve complex operational challenges through process optimization workforce productivity and operational excellence. By combining data-driven insights with technologyincluding AIwe help organizations work smarter and deliver measurable business outcomes.

Unlike traditional process improvement roles our consultants work across industries to solve complex business problems helping clients improve efficiency optimize resources and implement sustainable operational improvements.

What Youll Do

Analyze business operations and identify improvement opportunities

• Assess current-state operations to identify inefficiencies across business processes workforce utilization and operational performance.
• Gather and analyze quantitative and qualitative data to translate business challenges into structured analyses and actionable recommendations.
• Develop business cases that quantify productivity improvements operational efficiencies and financial impact.

Support operational improvement initiatives

• Support business process redesign efforts that improve throughput reduce cost and enhance quality.
• Analyze workforce capacity labor utilization operating models and performance metrics to identify optimization opportunities.
• Help clients prioritize and implement improvement initiatives based on business value feasibility and organizational impact.

Deliver technology-enabled productivity solutions

• Identify opportunities to incorporate AI automation and digital capabilities into operational workflows while supporting the design of future-state processes.
• Collaborate with technical teams to translate business requirements into scalable solutions.
• Leverage AI tools to accelerate analysis synthesize complex information and support data-driven recommendations for clients exercising sound judgment in evaluating outputs.
• Apply AI technologies (e.g. generative AI automation tools data models) to enhance insights improve delivery efficiency and elevate the quality of client outcomes.

Deliver value for clients and contribute to the practice

• Produce high-quality client deliverables analyses presentations and recommendations while supporting implementation activities.
• Collaborate with cross-functional project teams and client stakeholders to deliver measurable business outcomes.
• Contribute to proposal development knowledge sharing and internal initiatives that strengthen West Monroes Productivity discipline.

What Youll Bring

• 24 years of experience in management consulting professional services operations or a similarly analytical environment.
• Experience improving business processes operational performance workforce productivity or service delivery.
• Strong analytical and problem-solving skills with the ability to translate data into actionable recommendations.
• Experience building quantitative analyses such as productivity capacity cost or operational performance models.
• Exposure to AI automation or advanced analytics applied to business processes.
• Familiarity with Lean Six Sigma Value Stream Mapping or other continuous improvement methodologies is preferred.
• Excellent communication and presentation skills with the ability to collaborate effectively with clients and cross-functional teams.
• Experience integrating AI tools (e.g. ChatGPT) into day-to-day workflows to enhance productivity and insight generation coupled with strong critical thinking to assess accuracy mitigate bias and ensure high-quality outputs.
• Bachelors degree in business engineering operations analytics or a related field.
• Ability to travel up to 50%.
• A commitment to inclusion and diversity and openness to new ideas and perspectives.
• Ability to work permanently in the United States without sponsorship.

Were a global business and technology consulting firm passionate about creating measurable value for our clients delivering real-world solutions.

The combination of business and technology is not new but how we bring them together is unique. Were fluent in both. We know that technology alone is not the answer but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.

At West Monroe we zero in on the heart of the opportunity getting to results faster and preparing people for whats next.

Youll feel the difference in how we work. We show up personally. Were right there in the room with you co-creating through the challenges. With West Monroe collaboration isnt a lofty promise but a daily action. We work together with you to turn vision into clear action with lasting impact.

West Monroeis an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit experience and potential without regard to race color national origin sex sexual orientation gender identity marital status age religion disability veteran status or any other characteristic prohibited by federal state or local law. To learn more about diversity equity and inclusion at West Monroe visit If you require a reasonable accommodation to participate in our recruiting process please inquire by sending an email to .

Please review our current policy regarding use of generative artificial intelligence during the application process.

If you are based in California we encourage you to read West Monroes Notice at Collection for California residents provided pursuant to the California Consumer Privacy Act (CCPA) and linkedhere.