Experience Designer

Scheduled Weekly Hours:

Were not just filling positions were building careers. At Emplify Health we care for our teams while they care for their communities. Whether you are just starting out or looking for a change Emplify Health supports you now and into the future. Join us and find out how a little empathy changes everything.

Join Emplify Health and help shape the future of healthcare experiences. As a Designer youll play a key role in creating intuitive human-centered digital solutions that improve the experiences of patients providers and healthcare teams.

In this role youll participate in the digital product development process from early research and discovery workshops to feature definition to ongoing UX support for products. Youll have involvement in creating modern and intuitive software solutions that follow best practices while also pushing the boundaries of what is possible as design patterns techniques and user needs evolve.

This role executes in the following capability categories: user experience knowledge management user experience strategy development design definition and delivery design process and tool selection and training and user experience content production and delivery. Combines the analytical and the intuitive to translate business needs and requirements into engaging customer-focused experiences.

This position reports to the Director of Experience Design ITDS.

Major Responsibilities Include:

Deliver intuitive simple and evidence-based user experiences for all digital solutions:

• Produces user flows wireframes prototypes user interface specifications final design assets and other common Design deliverables with a high degree of craft and attention to detail. Articulates the details of design principles so they can be consistently implemented and scaled across future solutions and projects. Works with team to effectively deliver within project timeline and budget parameters.
  

Conducts foundational research using Human-Centered Design best practices:

• Plans for research and moderates user interviews and usability studies as necessary. Collaborates with partner resources on sourcing other quantitative data. Collaborates with team members to synthesize research findings into meaningful insights.
  
  

Proactively collaborates with project stakeholders:

• Establishes meaningful channels of communication with project stakeholders and peers. Works closely with these individuals to validate designs and user requirements as needed on a rolling basis.
  

Provides ongoing UX support to vendor-provided products:

• Works with Emplify Health product support teams to measure and analyze customer/feature usage and identify opportunities to innovate and improve customer experiences for the life cycle of vendor-provided products. Provides design thought leadership in the vendor selection process by understanding and advocating for user needs as they apply to potential features and implementation efforts.
  

Professional development:

• Pursues relevant educational and professional opportunities to maintain and enhance knowledge and skills to meet department and organizational priorities.

Whats Available:

• 1.0 FTE

• Schedule: Monday-Friday Days typically 8:00am-5:00pm

• Location: Hybrid eligible role. This position can be filled for residents of WI MN or IA. This role will require occasional travel between the La Crosse WI and Green Bay WI regions

• Compensation: The expected salary range for this position is $ annually. Placement within the range is based on factors including relevant work experience and internal equity.

What Youll Need:

• Education: Bachelors degree in Business Management Human Computer Interaction or related field

• Experience: 4 years of professional experience as a UX designer within a digital product development environment

• Prior experience in the healthcare industry preferred

• Must have a strong UX & Design portfolio that demonstrates past design projects

• Deep experience in Human-Centered Design required

• Fluent in the standard tools of the UX trade e.g. Figma HTML/CSS prototyping tools and usability testing like

• Experience planning implementing and reporting on user research and usability testing

• Strong user experience skill set including; research synthesis design strategy and the development of typical UX artifacts

• Experience working in a highly collaborative design environment

In addition to the rewarding work youll receive:

• A highly adaptable and mission-driven organization with a work environment that supports you personally and professionally and a work culture where you are valued and appreciated

• Competitive Benefits: A comprehensive and generous benefits package (Medical Dental Life Ins HSA/FSA) ensuring your comfort and well-being as a valuable team member

• Substantial retirement contribution including a 401k match & annual discretionary base contribution

• Work-Life Balance: Paid Time Off (PTO) combines vacation sick and personal days into one balance to allow you the flexibility to use your time off as you need

• Professional Development:Support for your career growth through Professional Development Opportunities our Tuition Investment Program and our Career Development Center

• Additional Employee Discounts and PerksOther benefits include a Wellness program with incentives employer-paid life insurance and AD&D optional short-term and long-term disability coverage an employee assistance program identity theft protection pet insurance Inspire & Celebrate colleague recognition and rewards program a discount program and more!

If you are looking to be a part of a stable and mission driven organization we welcome you to apply!

PRACTICES AND PROMOTES BEHAVIOR CONSISTENT WITH THE MISSION VISION AND VALUES:

Mission:Together we inspire your best life by relentlessly caring learning and innovating.
Vision:Leading with love we courageously commit to a future of healthy people and thriving communities.
Values:Belonging Respect Excellence Accountability Teamwork Humility

Emplify Health a partnership of Bellin Health and Gundersen Health System is a leading not-for-profit patient-centered healthcare network based in Green Bay and La Crosse Wisconsin. With 11 hospitals and over 100 clinics we serve 67 cities across Wisconsin Iowa Minnesota and Michigans Upper Peninsula. Join us in making a meaningful difference in the lives of our patients and communities.

If you need assistance with any portion of the application or have questions about the position please contact or call .

We inspire your best life by relentlessly caring learning and innovating. This is our purpose. Together with our values belonging respect excellence accountability teamwork and humility our pillars set our foundation and our future.

Equal Opportunity Employer