Expansion Account Executive, SMB

As part of our Sales team the Expansion Account Executive will have the opportunity to lead Shopmonkeys customer expansion initiatives in our SMB segment. You are responsible for building relationships with customers and expanding their spend with Shopmonkey via additional licenses add-ons and new products. This is a closing role cross selling into the customer base of thousands of Shopmonkey users. Please note this is a hybrid role with in-office expectations 2 days/week in our Larkspur California office.

• Build and maintain a pipeline of high-quality opportunities within our SMB customer base
• Define and execute new sales strategies to effectively showcase the impact Shopmonkey can make in customers lives
• Identify areas of the software that our customers are engaging in drive deeper adoption up-sell and cross-sell additional products and services
• Communicate accurate and realistic forecast information to the management team by ensuring our CRM and payments processing platform are being utilized and managed effectively
• Learn tried and true SaaS sales strategies
• Learn all about the Shopmonkey full product suite our customers journey and the automotive industry
• Empathize with customers understand their needs and challenges from their POV recommend and take action on areas where we can help
• Communicate thoughtful customized solutions that help customers move forward and grow their business

• 2 years of sales experience preferably at a technology company with a track record of top performance.
• Experience managing month to month and multi annual contracts with multiple products in use
• Ability to understand Shopmonkeys technology platform and build meaningful relationships with customers of varying technical savvy.
• Aptitude to operate in a highly ambiguous and fast-paced environment.
• Demonstrated passion for the startup community and new technology businesses.
• Superior verbal and written communication skills with an abundance of charisma empathy humility and humor.
• Thirst for personal growth team player mentality and equal willingness to teach and learn.
• Willingness to travel 20-30% with onsite visits to clients

This average OTE for this position is $130000 - $150000. The range provided is Shopmonkeys reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location experience training skills and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related addition to this base compensation company stock options and benefits as outlined below are included.

• Medical dental vision and life insurance benefits available the 1st of the month following hire date
• Short term and long term disability
• Employee assistance program
• Reimbursement for a personal health and wellness membership
• Generous parental leave
• 401(k) available upon hire

• 11 paid holidays
• Flexible time off - take the time off you need!

• Matching donations for approved charitable organizations
• Group volunteer efforts

In 2022 Shopmonkey was named #4 on Forbes annual ranking of Americas Best Startup Employers list (and #1 in Business Products & Software Services). Shopmonkey was once again named as one of Americas Best Startup Employers by Forbes in20232024 and 2026!

Shopmonkey is committed to the full inclusion of all qualified keeping with our our commitment Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly if reasonable accommodation is required to fully participate in the job application or interview process to perform the essential functions of the position and/or to receive all other benefits and privileges of employment please contact our Talent Team at.

Please note: Shopmonkey will never request sensitive information such as your social security number bank account information or other non-publicly available information during the application and interview process. If an applicant is extended an offer of employment such sensitive information will be requested at that time. Shopmonkey will never ask you to receive and ship packages or goods as part of the interview. Other practices to be on alert for:

• Contact initiated via unsolicited text message or cold call. Shopmonkey does not follow up with candidates through instant messaging applications.
• Our Talent Acquisition team only corresponds from email addresses with the domain @. If a generic email ID ending with Gmail/Yahoo or other domain is used while receiving a job offer or interview call there is a likelihood of a scammer.
• While some of our jobs can be found on third party job sites all of our current job opportunities and descriptions are posted on Shopmonkeys Careers page or our official LinkedIn Company Page

The U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiting scams and financial fraud. If you believe you were a victim of such a scam you may contact your local law enforcement agencies. Shopmonkey is not responsible for any claims liability losses damages or expenses resulting from scammers or impersonators.