Executive Director
Whitewater, WI - USA
Job Summary
As theExecutive Director (ED) you will oversee the day-to-day operations and provideleadership to all departments of our Independent Assisted Living and MemoryCare senior living campus. The ED has overall responsibility in ensuring that ourprograms run smoothly and efficiently and that the residents receive thehighest level of service and quality care in compliance with federal and statelaws and regulations as well as the Companys policies and procedures.
- Occupancy Supervise sales team member(s) and participate in leasing units. Strive to maintain budgeted occupancy with a goal of 100% occupancy with a wait list.
- Marketing Ensure all marketing goals and plans are on track; meet weekly with the sales team. Promote and market through advertising campaigns and regular and effective outreach to applicable organizations. Regularly review market conditions and competition within the area for trends standards activities and practices; and recommend and take action as appropriate.
- Revenue/Budget Management Maintain occupancy revenue and other expenses and profit margins within the budgeted parameters. Develop and implement strategies to maximize revenues and control costs.
- Staff Management Provide leadership set goals and expectations collaborate with and manage performance of department managers. Participate in the interviewing hiring training and development of staff. Assure proper staffing coverage for caregivers maintenance culinary and housekeeping needs. Oversee the Nursing and Healthcare staff to ensure they develop implement evaluate and revise the service plan to meet the care and service needs of the residents. Oversee and ensure all departments maintain compliance with state regulations.
- Customer Service Respond to all family inquiries within 24-48 hours deliver excellent customer service to residents families visitors and vendors. Develop and maintain a positive work environment ensuring staff retention and engagement. Demonstrate the mission and values of the organization.
- Bachelors Degree in Healthcare Administration Nursing or related field of study.
- 3 years management experience. Preferably within the healthcare industry. Equivalent education/experience combination will be considered.
- Previous Assisted Living (RCAC or CBRF) experience preferred as is familiarity with State of WI Chapter DHS 83 & 89 guidelines.
- Strong computer skills and ability to utilize a variety of web based systems.
- Ability to work a flexible schedule.
- Strong communication and interpersonal skills and ability to work in a team environment.
Whats in it for you
Required Experience:
Director
About Company
262-798-1224 – Find your community and Enjoy Life at Capri Communities independent and assisted senior living, 55+ active aging and retirement communities in southeast Wisconsin, Milwaukee