Executive Director, Technology Services

Recruitment Period: 06/10/2026 - Until Filled

Status: Full-Time 40 hours/week

Salary Information: Annual Minimum Salary-$123200-Annual Maximum Salary-$209400

Pacific Northwest University of Health Sciences (PNWU) does not sponsor employment visas. Applicants must be legally authorized to work in the United States at the time of hire and for the duration of their employment with PNWU. Employment eligibility will be verified in accordance with federal law.

Pacific Northwest University of Health Sciences (PNWU) was founded as a 501(c) (3) non-profit medical institution in 2005 aimed at increasing access to health care in medically underserved areas of the Pacific Northwest.

The University currently offers the degrees of Doctor of Osteopathic Medicine Doctor of Physical Therapy Doctor of Dental Medicine Master of Science in Biomedical Sciences and Master of Science in Occupational Therapy enrolling over 550 students annually. Interprofessional education partnerships with other universities adds another 100 students to the population. The campus includes 300 employees with academic programming spread over a five-state region.

PNWU is located in Yakima WA a city of approximately 95000 located in the south-central part of the state near the eastern slopes of the Cascade Mountains in a major agricultural and outdoor recreation region. It is approximately 140 miles from Seattle 170 miles from Portland and 200 miles from Spokane. The Yakima Valley is a wonderful place to live work and play. For more information visit Summary:

Pacific Northwest University of Health Sciences (PNWU) seeks a forward-thinking technology leader to lead define and deliver the Universitys information technology and digital strategy in service of teaching learning research clinical training operations and administration. Reporting to the Chief of Staff / Vice President of Operations this leader is accountable for the integrity security and continuous modernization of PNWUs systems integration and technology infrastructure while positioning the University to thrive in an era of rapid technological and artificial intelligence advancement.

The role carries two complementary mandates. First it ensures that PNWUs core environment (enterprise systems the ERP platform networks cloud services identity and access management and information security) is reliable integrated resilient and cost-effective. Second it advances the University into the future by establishing the data foundations governance infrastructure and responsible-use practices required to adopt AI and emerging technologies in ways that are secure ethical mission-aligned and genuinely useful to faculty staff and students.

This executive translates institutional priorities into a coherent multi-year technology roadmap builds and develops a high-performing IT organization partners across every division to reduce silos and improve service and serves as PNWUs principal advisor and spokesperson on technology digital transformation and AI.

Essential Job Functions: Duties an employee must be able to perform with or without reasonable accommodation.

1. Technology Digital & AI Strategy and Leadership

Develop and execute a multi-year technology and digital strategy aligned with PNWUs mission vision strategic plan and operational priorities.

Serve as principal advisor to university leadership on technology investments digital transformation AI adoption innovation and long-term sustainability.

Establish the vision governance infrastructure and responsible-use framework that enable PNWU to adopt AI and emerging technologies safely and effectively.

Lead IT financial planning budgeting technology lifecycle management and total-cost-of-ownership discipline.

2. Systems Integration & Enterprise Architecture

Provide executive oversight of the Universitys ERP platform and enterprise business systems

Drive interoperability and integration across academic administrative and clinical systems to reduce redundancy eliminate manual workarounds and improve data reliability.

Establish enterprise architecture standards integration patterns and data-governance practices that support analytics and data-informed decision-making.

Translate cross-functional business requirements into scalable maintainable well-documented technical solutions.

3. Infrastructure Cloud & Network Operations

Provide strategic oversight of infrastructure networking cloud services identity and access management and core platforms partnering with the Director of Network Services.

Lead infrastructure modernizationoptimizing cloud-based systems for scalability reliability and cost efficiency and retire deprecated technologies and technical debt.

Ensure capacity performance redundancy disaster-recovery and business-continuity readiness across the environment.

4. Cybersecurity & Information-Risk Governance

Design implement and maintain a risk-based cybersecurity and information-security program aligned with university policy regulatory obligations and applicable law.

Oversee vulnerability management monitoring incident response security awareness and third-party/vendor risk due diligence.

Embed security privacy and data-protection considerations into procurement system design AI adoption and change management.

5. AI Infrastructure Data & Responsible Innovation

Build the data infrastructure and governance foundations required for trustworthy AI and advanced analytics across the institution.

Guide responsible evaluation piloting and adoption of AI-enabled tools balancing innovation with data governance privacy accessibility and compliance.

Establish clear intake evaluation and support models and partner with academic and operational leaders to identify high-impact mission-aligned use cases.

6. IT Service Delivery & Client Experience

Oversee IT client services and end-user support partnering with the Director of IT Client Services to deliver responsive high-quality customer-focused service.

Establish service standards escalation paths a culture of operational discipline and continuous improvement.

Ensure technology effectively supports faculty teaching student learning research and administrative operations.

7. Leadership Talent & Organizational Development

Lead mentor and develop the IT organization across network services enterprise systems/ERP and client services.

Build retain and appropriately resource a skilled engaged and adaptable team including emerging capabilities in cloud security AI and integration.

Maintain effective relationships with campus state and national groups; serve on committees and represent PNWU as its technology spokesperson and expert.

Perform other related duties as assigned based on departmental need.

Performs job duties in accordance with safety legal and regulatory requirements; University policy and procedures; and accepted business practices.

Acts with the highest level of professional ethical standards in all aspects of job performance in accordance with the mission and values of PNWU.

Understands and adheres to accreditation standards and expectations specific to the department.

Education:

Required: Bachelors degree in information technology computer science information systems or a related field

An equivalent combination of education and experience that demonstrates the knowledge skills and abilities required to perform the essential functions of the position

Preferred: Masters Degree in related field

Experience:

Required: 7-9 years of progressively responsible IT leadership experience including direct supervision of technical managers teams

Preferred: Experience in higher education healthcare or a similarly complex regulated mission driven organization; experience leading ERP and enterprise-systems modernization and guiding responsible AI adoption

Desired Skills Knowledge and Abilities:

Proven ability to develop and execute enterprise technology digital and AI strategy aligned with organizational mission and goals; strong background in enterprise systems and ERP systems integration and interoperability and enterprise architecture and data governance; depth in infrastructure modernization cloud technologies networking and identity and access management; expertise in cybersecurity information-risk management privacy and regulatory compliance; working knowledge of AI and advanced analytics including the data foundations governance and responsible-use practices required to adopt them safely; strong financial vendor contract and technology-portfolio management skills; skill in project and program management principles processes and techniques; excellent written oral and public-speaking communication; able to translate complex technical concepts for non-technical audiences; skill in independent decision-making problem-solving and coordinating and monitoring the work of others; collaborative inclusive leadership style with strong stakeholder engagement and change-management capability; knowledge of administrative procedures business management and fiscal practices; and deep commitment to customer service digital accessibility and institutional sustainability

To ensure full consideration submit:

A letter of introduction outlining background and qualifications for the position

Detailed resume

Contact information for three professional references

The job announcement above is not the full job description but represents the job responsibilities and requirements. A full job description can be provided upon request.

PNWU offers a comprehensive benefits package to eligible employees first of the month following date of hire and competitive salary.

Benefit Package (benefit eligible is at least .5 FTE):

• Health Benefits - Medical Dental Vision Life Insurance
• Paid Time Off
• 403b with Roth Option
• Paid Holidays

For information about life in Yakima visit our PNWU page.

PNWU is a drug-free workplace equal opportunity employer and educational institution. To request this publication in an alternative format or to apply in an alternative format please call Human Resources 509.452.5100.