Executive Director – Technical Program Manager | Corporate Technology | Document Platform Management

Navigate complex tech landscapes and shape firmwide impact through strategic leadership and tech expertise in a dynamic financial services environment.

As an Executive Director Technical Program Manager role within Document Platform Engineering you will shape and deliver a multi-workstream transformation across ingestion ECM/storage search workflow/orchestration and records/retention while turning AI/ML and GenAI opportunities into scalable production-ready capabilities.

This is an opportunity to lead with enterprise influencebringing disciplined execution budget ownership architectural judgment and executive-level communication to align senior stakeholders manage risk and dependencies and deliver measurable outcomes with strong governance and financial transparency.

Job responsibilities

• Define and execute program strategy and roadmaps for AI-enabled document platforms aligned to firmwide priorities outcomes funding and capacity.
• Lead multi-workstream delivery across ingestion ECM/storage search workflow/orchestration records/retention and AI-enabled document capabilities.
• Translate business and user needs into clear engineering requirements partnering with architects and technology teams to manage dependencies and deliver scalable platform solutions.
• Drive AI/ML execution from use-case definition and data strategy through deployment monitoring and measurable value realization.
• Run executive-ready governance across milestones dependencies risks KPIs/OKRs decisions and management reporting.
• Own program financials including annual planning forecasting spend tracking vendor costs variance management and benefits reporting.
• Manage risks across delivery architecture resiliency security third-party controls and AI/model governance.
• Influence senior stakeholders and cross-functional partners to drive alignment timely decisions and effective execution.
• Use feedback adoption insights and production learnings to prioritize improvements enable change readiness and measure usage value and outcomes.
• Improve operating mechanisms reporting and delivery practices to reduce friction increase productivity and accelerate issue resolution.

• Provide thought leadership on responsible AI adoption and platform modernization across the document ecosystem.

Required qualifications capabilities and skills

• 15 years of experience or equivalent expertise leading complex technology programs in large-scale enterprises.
• Proven delivery experience across document management content platforms AI-enabled workflow search classification and records/retention capabilities.
• Strong technical and architectural fluency across solution design APIs/integrations data flows resiliency scalability and platform trade-offs.
• Working knowledge of AI/ML delivery including data strategy model lifecycle deployment patterns MLOps and value measurement.
• Architecture background or equivalent experience partnering with architects to shape roadmaps evaluate options and drive enterprise platform decisions.
• Track record of delivering on time and within budget with transparent governance over scope funding resources risks and outcomes.
• Executive presence stakeholder influence and strong analytical judgment with the ability to align senior leaders around priorities and convert ambiguity into clear plans and executable outcomes.

Preferred qualifications capabilities and skills

• Experience delivering GenAI-enabled document capabilities including intelligent processing summarization RAG document Q&A and automated routing.
• Familiarity with AI governance model risk considerations traceability monitoring evaluation and responsible AI practices.
• Experience with content repositories ECM platforms workflow engines search/indexing data pipelines and enterprise integration patterns.
• Strong financial and resource management discipline across budgeting forecasting spend governance and value tracking.
• Experience operating in controlled environments with SDLC discipline change management operational readiness and third-party risk oversight.
• Proficiency with execution and reporting tools such as Jira Confluence Excel PowerPoint Power BI or Tableau.