Executive Director, Enterprise Program Initiatives

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Job Summary

The Executive Director Enterprise Program Initiatives (ED-EPI) leads and oversees WorkSource Inc. including daily operations community representation and supervision of the local management team. The role partners with corporate departments to advance WorkSources strategic financial and operational objectives while ensuring full compliance with contractual and accreditation requirements. The ED-EPI also helps align ServiceSource and affiliates enterprise strategy by leading sustainable program development initiatives rehabilitation service diversification and partnering with the Chief Program Officer (CPO) to achieve five-year strategic plan growth priorities.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Lead and provide executive oversight for all rehabilitation administration financial compliance and operational functions for WorkSource (WS) ensuring programs contribute positively to the organization as a best-in-class rehabilitation provider achieve outcome targets and maintain a sustainable and growing business.
• Engage with disability provider associations and act as a community liaison to cultivate donor relationships advocacy efforts funders strategic partners and potential affiliates to strengthen the organizations reputation market presence and stakeholder relationships.
• Identify and support the development of program/business models that can be replicated across affiliates and new markets. Lead or co-lead affiliate program development initiatives including new service lines pilots and market expansion with a focus on Home and Community Based Services (behavioral health and healthcare initiatives)
• Partner with the Chief Program Officer and Program Development team to strengthen infrastructure and affiliation/acquisition processes that support program diversification and growth aligned with SSIs five-year strategic impact goals for employment independence and community participation.

Additional Responsibilities

• Partner with WorkSource rehabilitation and financial staff to prepare recommend and manage annual operating budgets and implement key program performance metrics to ensure programs are sustainable.
• Lead the WorkSource rehabilitation team to ensure effective implementation and fulfillment of AbilityOne program participant support functions and compliance requirements.
• Oversee the affiliate WorkSources CARF accreditation process collaborating with rehabilitation teams to secure three-year accreditation status.
• Coordinate all personnel activities with Corporate Human Resources to ensure that affiliate operations adhere to established corporate personnel policies.
• Support PD staff in preparing and responding to Requests for Proposals (RFPs). Coordinate pricing budgeting and contract-related activities with the Finance Department and Chief Program Officer.
• Ensure compliance with applicable legal and regulatory safety requirements as well as program participant laws and regulations.
• Develop propose and implement annual organizational goals during the strategic planning process.
• Coordinate the Enterprise Risk Management program alongside the Risk and Compliance Department; prepare quarterly reports and participate in quarterly compliance meetings.
• Oversee the local technology interface with corporate offices recommending and supporting technology enhancements to improve operational and service efficiency.
• Prepare and summarize monthly operations reports for WS and SSI Enterprise Initiatives to the Chief Program Officer (CPO).
• Perform other responsibilities as assigned.

Qualifications: Education Experience and Certification(s)

• Bachelors degree in a related human service/rehabilitation field required (e.g. health administration public health counseling vocational rehabilitation disability therapy). Masters degree in a related human service/rehabilitation field from an accredited institution preferred.
• Proven track record of securing and implementing sustainable rehabilitation services.
• Minimum ten (10) years senior management experience required in a disability and/or human service field from an accredited college or university.
• Active fundraising experience and previous experience establishing relationships with individuals and organizations of influence preferred.
• Valid drivers license and/or access to reliable transportation to perform work-related travel required. Eligible drivers must have a good motor vehicle record (MVR).

Knowledge Skills and Abilities

• Must be able to work well with people internally and externally at all levels of the organization.
• Excellent written and oral/verbal communication skills.
• Strong financial management skills including budget oversight and analysis.
• Strong public speaking ability.
• Solid organizational skills including planning delegating program development and task facilitation.
• High level strategic thinking and planning. Ability to envision and convey the organizations mission and strategic future to the staff board and donors.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to talk or hear. The employee frequently is required to stand; use hands and arms; climb or balance; stoop and kneel. The employee is occasionally required to walk and sit. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.

What We Offer for Benefit Eligible Employees May Include:

Because ServiceSource hires the best people we work hard to provide benefits that make their lives better so we offer a comprehensive benefit program which features:

• Health coverage for you and your family through Medical Dental and Vision plans.

• Financial protection with 100% company paid Disability Life Accidental Death & Dismemberment insurance.

• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.

• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.

• To help you manage your work and life needs we offer an Employee Assistance Program Wellness Program and Tuition Assistance.

• A generous paid time-off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer making employment decisions without regard to a persons race color religion sex (including pregnancy sexual orientation gender identity and transgender status) national origin age (40 or older) veteran status disability or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information