Executive Director eCityGov Alliance
Bellevue, WA - USA
Job Summary
Come Join the City of Bellevue!
Please fill out your application as fully as possible. The City evaluates candidates based on the information provided in the online application only. Do not submit resumes and cover letters. Read the Hiring Process section below to learn more.
New hires typically receive between minimum and midpoint however we may go slightly higher based on experience internal equity and market.
- Job Summary
Are you passionate about technology innovation and public service The eCityGov Alliance has a rare and exciting opportunity to serve as its next s Executive Director. About the Alliance The eCityGov Alliance is a collaborative partnership of cities and public agencies across the Puget Sound region that came together to rethink how government delivers digital services. As a regional public nonprofit hosted by the City of Bellevue the Alliance develops and manages cross-jurisdictional online services that make it easier for residents businesses and partner agencies to get things done. The eCityGov Alliance has developed a unique business model by creating portals that are branded by service area and deployed as cross-jurisdictional web services. Our flagship portal demonstrates the power of shared solutions that are cost-effective customer-centric and built for the way people actually interact with government. The eCityGov Alliance has not only been successful for municipalities and counties in Washington State but it also serves as a model to other regions for cross-boundary collaboration and web-based doing so the Alliance model provides constituents with convenient user-friendly services in a way that is cost effective for each other words the Alliance uses technology to drive good government. - Essential Duties and Responsibilities
About the Role The Executive Director is the strategic and operational leader of the eCityGov Alliance. Reporting to the Alliance Executive Board the Executive Director shapes the vision for the Alliances regional services leads successful delivery of technology programs strengthens relationships with partner agencies and ensures the Alliance continues to be recognized as a model for cross-boundary digital government. This is a unique leadership opportunity for someone who thrives on collaboration innovation and public serviceand who is excited by the challenge of aligning multiple agencies around a shared customer experience. What Youll Lead and Deliver The Executive Director ensures that programs continue to support the values and mission of the Alliance and continually improve functionality to ensure a consistent and beneficial customer experience. This includes developing and managing the Alliance business plan in accordance with the direction of the Executive Board. The successful candidate will have the following essential duties and responsibilities: Strategic Leadership & Governance:Lead the Alliances strategic planning process in alignment with its vision mission guiding principles and regional collaboration model. Advise support and collaborate with the Executive Board to ensure organizational strategy policies and decisions are informed data-driven and actionable. Ensure compliance with the Interlocal Agreement Executive Board Bylaws and all adopted governance policies. Program and Portfolio Management:Develop implement and continuously improve business plans for all authorized Alliance projects and service lines. Evaluate program performance and identify opportunities for innovation efficiencies and customer experience improvements. Monitor ongoing project work resolve issues and ensure consistent delivery of high-quality digital services across agencies. Financial & Resource Management:Develop manage and oversee biennial budgets; ensure program operations remain within approved budget authority. Provide financial forecasting reporting and budget recommendations to the Executive Board. Oversee the City of Bellevue Service Level Agreement and other vendor relationships to ensure effective cost-efficient delivery of technology and administrative services. Stakeholder Relations and Interagency Collaboration: Support partner and subscriber agencies in developing solutions to business or technical challenges. Maintain strong interagency relationships across diverse political and organizational environments. Represent the Alliance with professionalism to elected officials agency leaders regional partners and community stakeholders. Communications and Organizational Transparency: Ensure transparent timely and effective communication across all levels of the organization including the Executive Board partner agencies service delivery teams and customers. Provide clear concise updates and materials that support informed decision-making. Marketing and Outreach: Actively market Alliance products and services to municipalities counties and special districts to grow participation and adoption. Develop and execute marketing strategies that strengthen awareness understanding and value of Alliance programs. Promote the Alliance as a regional leader in cross-jurisdictional digital services highlighting benefits such as efficiency cost-effectiveness and customer convenience. Cultivate relationships with current and prospective member agencies to expand the Alliances footprint and partnership base. Oversee creation of marketing materials presentations and outreach campaigns that support product visibility and engagement. Contract Vendor and Operational Oversight: Manage contracts and vendor relationships to ensure high-quality cost-effective service delivery. Ensure operational processes meet performance standards and support program goals
- Qualifications
What You Bring The Executive Director brings a blend of strategic leadership collaborative relationship-building and a strong grasp of how technology people and process come together in government service delivery. You think big-picture communicate clearly lead with empathy and navigate complex political and organizational landscapes with confidence. You are comfortable guiding technology-driven programs building consensus across agencies and telling a compelling story about the value of shared digital services. Skills and Abilities Strong program management skills including knowledge of project management principles and the ability to coordinate the work of others within deadlines. Ability to analyze complex technical legal policy or political issues and develop creative cost-effective feasible alternatives. Skilled in preparing and presenting budget proposals and create project plans that stay within approved budget limits. Ability to monitor work in progress identify business and/or technical issues and develop coordinated action plans to ensure project success. Demonstrated skill in resolving conflicts and gaining cooperation among competing interest groups. Deep understanding of local political and governmental processes functions authorities responsibilities and issues related to governmental business systems and related information technology. Understanding of the regional political environment and sensitivities; ability to function effectively within that environment and to establish positive interpersonal relations with political and government officials. Ability to communicate clearly tactfully and persuasively orally and in writing to individuals and groups. Effective team collaborator who can build support and participate in high-performing cooperative teams. Solid knowledge of information technology systems and project management development support and related terminology. Ability to administer contracts with outside vendors and service providers. Experience managing complex interagency relationships; ability to work in an environment with indirect or ambiguous reporting relationships. Ability to adapt to changing environments and dynamics while inspiring confidence and good business sense.
Qualifications Masters degree in business administration public administration information technology or related field. Bachelors degree with equivalent relevant experience will be considered. Minimum 3-5 years experience managing programs and budgets. Demonstrated experience in managing complex projects and information technology initiatives.
- Supplemental Information
Flexible/Hybrid Working:
The City is implementing a flexible/hybrid work policy that will allow staff to work remotely. Full-time remote work is not an option. Remote work for this position is subject to departments operational needs and will be discussed with candidates during the selection process. Once hired employees must reside in the State of Washington.
Work Authorization: All applicants will be required to establish employment authorization and identity at the time of hire. The City is not able to sponsor work visas.
HIRING PROCESS
The City evaluates candidates based on the information provided in the online application only. Do not submit resumes and cover letters. To evaluate all candidates fairly and equitably the City will make all applicants anonymous when we are screening the applications. We will redact information from our application such as your name address and other demographics. To help us please complete the online application form as fully as possible.- Answer the Supplemental Questions when requested which can be found on the Questions tab of the Job posting.
- We do not accept resumes and cover letters during the anonymous application screening stage unless otherwise stated in the job description.
- Applicants advancing to the next stage may be required to provide a cover letter resume writing sample and references.
CONDITIONS OF EMPLOYMENT
- All candidates will be required to establish employment authorization and identity at the time of hire. The City is not able to sponsor work visas.
- All positions require the completion of references checks including at least one prior supervisor.
- Some positions may require completion of a criminal background checkprior to start employment
- Some positions may require obtaining a commercial drivers license (CDL) licensures or additional certifications.
At the City of Bellevue youll be part of a team committed to providing exceptional customer service upholding the public interest and advancing the community vision. The six essential and enduring principles that guide our individual actions our interactions and our decision making in the City of Bellevue organization is: Exceptional Public Service Stewardship Commitment to Employees Integrity Innovation and Diversity Equity & Inclusion. Youll work in an environment that is innovative collaborative future focused and committed to excellence. Bellevue welcomes the world. Our diversity is our strength. We embrace the future while respecting our past. Its what makes the City of Bellevue an exciting place to work live and explore.
Have we piqued your interest yet Come join our team! The City of Bellevue supports workplace diversity. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation marital status national origin genetic information disability age veteran status or any other protected status. Persons needing assistance with the application process may call the Human Resources Office at or .If you are invited to participate in the selection process and need ADA accommodations please notify HR before you are scheduled for an interview or testing.The City of Bellevue participates in the E-Verify program. Learn more about the E-Verify program.
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Required Experience:
Director