Executive Briefing Center EMEIA Briefing Partner [Fixed Term Contract]
London, KY - USA
Job Summary
In this role you will:nnPartner with sales teams to define clear and achievable briefing objectives that align with sales goals and customer needsnnCurate briefing agendas that address customer challenges showcase the full value of the Apple platform and build advocacy for ApplennCollaborate with speakers to tailor content and demos based on the briefing objectives and the customers relationship with ApplennManage speaker preparation including providing context facilitating rehearsals and ensuring role clarity for all Apple participantsnnCoordinate the development of brief documents for Apple executives to give them background context for briefings they attendnnCollaboratively partner with cross-functional teams like catering facilities and security to create a high-touch executive engagementnnOwn the orchestration of internal and external participants and stakeholders to ensure a seamless experiencennServe as the primary host and guide for customers and partners throughout their EBC journeynPresent key content and facilitate groups of 5 to 50 participants synthesizing and adapting real-time to ensure a briefing achieves its goals and resonates with the customer nnDeliver a customer experience that is uniquely Apple with sharp attention to detailnCapture end-of-day feedback and share with the account team and sales leadership to drive follow-up and measurable outcomesnnDemonstrate cultural sensitivity and awareness in all customer and partner interactionsnIdentify the content and experiences that resonate with customers and maintain feedback loop to inform future briefings nnStay up-to-date on the latest briefing center innovations and maintain technical acumen to address in-the-moment issues with AV Apple devices and collaboration tools
Proven experience in executive relationship management executive engagement high-touch customer environments or equivalentnProven ability to present to and facilitate strategic discussions with C-Suite leadersnProven ability to manage multiple stakeholders and coordinate cross-functional teamsnExceptional communication and interpersonal skills with experience interfacing with senior executivesnStrong project management capabilities with attention to detail and ability to manage competing prioritiesnExperience with hospitality excellence and customer experience optimizationnCultural awareness and sensitivity when working with diverse international audiencesnExperience using desktop and AV solutions
Experience in executive briefing centers corporate events or B2B customer success environmentsnExperience managing executive-level communications and briefing materialsnFamiliarity with and passion for Apples products and services
About Company
Ask Siri to name the most successful company in the world and it might respond: Apple. And it's not just out of familial pride. Apple consistently ranks highly in profit, revenue, market capitalization, and consumer cachet. In 2018, the company became the first reach a trillion dollar ... View more