Events Manager

Four Points by Sheraton Tampa Airport Westshore managed by StepStone Hospitality is seeking an organized energetic and hospitality-driven Events Manager to join our team.

The Events Manager is responsible for coordinating and executing meetings conferences social events banquets and other group functions from the planning stage through successful completion. This position serves as a key liaison between clients and hotel departments to ensure event details are communicated accurately and executed according to guest expectations and hotel standards.

The ideal candidate is highly organized detail-oriented service-focused and comfortable managing multiple events and deadlines in a fast-paced hotel environment. Previous hotel catering banquet or event management experience is strongly preferred.

• Coordinate the planning and execution of meetings conferences banquets social events and other group functions.
• Serve as the primary event contact for assigned clients following the booking process through event completion.
• Communicate with clients to obtain and confirm event details timelines setup requirements food and beverage selections audiovisual needs and other arrangements.
• Prepare distribute and maintain accurate Banquet Event Orders (BEOs) and related event documentation.
• Conduct BEO and event-detail meetings with appropriate hotel departments.
• Ensure event details and changes are communicated accurately and timely to Food & Beverage Culinary Banquets Front Office Housekeeping Engineering Sales and other departments.
• Conduct client meetings planning appointments site visits and pre-conference meetings as needed.
• Coordinate meeting-room setups including tables chairs linens audiovisual equipment signage and other event requirements.
• Partner with Culinary and Food & Beverage teams regarding menus guarantees timing special requests and dietary requirements.
• Review event spaces and setups before functions to ensure arrangements meet BEO specifications and client expectations.
• Maintain a visible presence during assigned events and assist with resolving client or operational concerns.
• Monitor event timelines and communicate changes promptly to affected departments.
• Maintain accurate event files correspondence guarantees diagrams and supporting documentation.
• Assist with banquet checks billing details deposits and event-related financial documentation as required.
• Identify appropriate opportunities to enhance the guest experience and increase event revenue through additional Food & Beverage meeting-space audiovisual and hotel services.
• Build positive client relationships to encourage repeat and referral business.
• Conduct post-event follow-up and address outstanding client needs.
• Participate in Sales BEO operations and other hotel meetings as required.
• Maintain knowledge of hotel guest rooms meeting spaces Food & Beverage offerings services and amenities.
• Perform other duties as assigned by hotel leadership.

• Previous hotel event planning catering banquet conference services or hospitality experience strongly preferred.
• Previous experience as an Events Manager Event Coordinator Catering Manager Conference Services Manager or similar role preferred.
• Experience preparing and managing Banquet Event Orders (BEOs) strongly preferred.
• Marriott or branded hotel experience is a plus.
• Strong knowledge of banquet and meeting-room setups event timelines and Food & Beverage operations.
• Excellent written and verbal communication skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple events clients priorities and deadlines simultaneously.
• Professional and confident when communicating with clients and hotel leadership.
• Ability to anticipate client needs and proactively resolve concerns.
• Strong computer skills and ability to learn hotel sales catering and event-management systems.
• Must be able to work a flexible schedule including evenings weekends and holidays based on scheduled events and business needs.

Salary: $50000 annually

At StepStone Hospitality we believe memorable events are created through exceptional service attention to detail and strong teamwork.

As Events Manager at Four Points by Sheraton Tampa Airport Westshore you will have the opportunity to work directly with clients and hotel teams to bring meetings celebrations and special events to life while continuing to develop your hospitality career.

StepStone Hospitality is an Equal Opportunity Employer. We provide equal employment opportunities to all applicants and associates without regard to race color religion sex national origin age disability veteran status or any other characteristic protected by applicable federal state or local law.