Events Coordinator Hilton Santa Barbara Beachfront Resort

The Hilton Santa Barbara Resort is an Ocean Front Oasis near the Funk Zone District. This property offers an array of event spaces to host all types of celebrations. The dynamic Events Team is looking for their next Events this role you will be responsible for assisting and supporting several Catering & Event Managers. From a friendly workplace environment to competitive health benefits career growth opportunities and our Go Hilton travel discount addition the property offers free meals during shifts. We know that youll love being a part of the Hilton team!

The ideal candidate will possess:

• At least one (1) year of customer service experience is required.

• Strong organizational skills are essential to the success of this role

• Knowledge of the hotel property management systems () is a PLUS!

• Previous hospitality experience is a PLUS!

Classification: Full Time

Shift Pattern: Full Availability to work shifts on weekdays with the possibility of some weekends

Hourly Rate: $22/hr

What will I be doing

Specifically your essential functions will be to perform the following tasks to the highest standards:

To organize plan and prioritize your duties by developing plans and goals.

Timely communication to internal and external clients via telephone email written documents or in person.

Handling phone calls e-mails and greeting clients for Catering and Events in a professional courteous manner.

Inputting programs in booking systems managing VIP guest arrangements and coordinating site visits.

Creating and communication of documents including but not limited to BEOs group resumes post event reports menus diagrams/floor plans.

Working with affiliate groups.

Assist with clients and deliver on the clients expectations.

Demonstrate knowledge of job systems products booking systems and processes.

Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution for the client.

Ensure high quality service by communicating and assisting others to understand the guest needs.

Participate in customer site inspections and assist with the sales process as necessary.

Other duties as necessary based on business needs

Regular attendance

EOE/AA/Disabled/Veterans

What are we looking for

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!