Events & Catering Assistant

General Purpose:
Supports the planning coordination and execution of catering services special events banquets and group functions while ensuring exceptional guest service.

Essential Duties:

• Coordinate event and catering details with clients via phone email and in person.
• Assist with menu planning room setup timelines guest counts and special requests.
• Conduct facility tours and site visits for prospective and booked events.
• Track contracts guarantees deadlines and event requirements.
• Coordinate with Food & Beverage Marketing Sales and Operations teams to ensure successful event execution.
• Assist with scheduling and coordinating event staff including servers hosts and setup personnel.
• Maintain accurate event records invoicing and POS entries.
• Support department projects event administration and promotional activities as assigned.
• Promote excellent guest service and assist in resolving client concerns.
• Maintain regular and reliable attendance.
• Perform other duties as assigned.

Qualifications:

• Associate degree preferred; or equivalent combination of education and experience.
• One to two years of hospitality catering event planning or related experience preferred.
• Proficiency in Microsoft Office and POS systems; Delphi experience preferred.
• Strong organizational communication and customer service skills.

Physical Requirements:

• Frequently stand walk sit reach and use hands.
• Frequently lift up to 20 pounds and occasionally up to 50 pounds.

This job description is not intended to be an exhaustive list of all duties and responsibilities and may be modified as business needs require.