Event Specialist

Experience Without Limits
Come shape the future of brand experience.

At Jack Morton we design and buildhead-turning smile-inducing impact-driving brand experiences that redefine what experiential marketing can achieve. We help our clientsunlock the full value of experiencesby turning bold ideas into meaningful connections.

That takes a team thats bold curious and acts as one.We build on each others ideas challenge conventions and show up for one another every day. Here youll do your best work grow quickly and partner across clients disciplines and global teams to bring new ideas to life.

This is a place where curiosity drives whats next boldness raises the bar and every win is shared. Where ownership is expected egos are left at the door and the work reflects the passion and talent of the people behind it.

Experience without limitsin your work your growth and your impact.

As an Event Specialist embedded with Mastercard you will serve as a client-facing expert responsible for the end-to-end delivery of meetings and events with a strong focus on event technology marketing integration and data-driven insights.

This role requires deep expertise in Cvent along with working knowledge of Salesforce to support lead generation attendee engagement and post-event reporting. You will design and execute seamless event experiences across in-person virtual and hybrid environments while ensuring alignment with client objectives and brand standards.

Fluency in Spanish and English (written and spoken) is required to support global stakeholders and deliver bilingual event solutions.

Key Responsibilities

Event Technology & Cvent Management

Configure and manage events within Cvent including complex registration paths travel and accommodation modules

Build and maintain event websites mobile apps email campaigns and virtual platforms

Manage invitation lists attendee communications and on-site technologies (e.g. badging check-in)

Serve as a subject matter expert on event technology and support adoption of new tools and features

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Event Planning & Execution

Lead full lifecycle event management: planning sourcing execution and post-event reconciliation

Coordinate logistics including venues hotels travel food & beverage AV and on-site staffing

Negotiate contracts and manage supplier relationships to meet budget and quality expectations

Oversee registration housing blocks and attendee experience from pre-event through on-site delivery

Travel to support onsite execution of high-profile events conferences and trade shows

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Marketing & Sales Enablement

Develop and execute event marketing strategies including branded communications and campaigns

Support lead generation efforts and integrate event data into Salesforce

Collaborate with marketing and sales teams to align events with pipeline and revenue goals

Manage sponsorships promotional activities and attendee engagement strategies

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Data Analysis & Reporting

Analyze event performance data and provide actionable insights to stakeholders

Create standard and custom reports using Cvent and Excel

Track attendee metrics engagement and ROI

Develop reporting templates for ongoing and recurring programs

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Client & Project Management

Act as a primary point of contact for Mastercard stakeholders on event-related initiatives

Participate in client meetings providing updates on timelines deliverables and risks

Develop detailed project plans timelines and milestones

Manage multiple projects simultaneously while meeting tight deadlines

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Governance & Compliance

Ensure adherence to data privacy security and compliance standards

Maintain accurate budgets forecasts and financial reconciliations

Track expenses invoices and financial reporting within internal systems

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Post-Event Insights & Continuous Improvement

Design and manage post-event surveys

Analyze feedback and recommend improvements for future events

Identify opportunities to optimize processes reduce costs and enhance attendee experience

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Qualifications & Requirements

Fluent in Spanish and English (required)

Proven experience in event management meetings or conference planning

Strong expertise in Cvent (certification preferred)

Experience with Salesforce including lead capture and integration

Background in event marketing branding and communications

Proficiency in Microsoft Excel and data analysis

Strong project management and organizational skills

Ability to manage multiple events and deadlines in a fast-paced environment

Willingness to travel globally as needed

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Key Competencies

Client-focused with strong stakeholder management skills

Detail-oriented with excellent problem-solving ability

Commercial mindset with experience managing budgets and vendor negotiations

Strong communication skills in both Spanish and English

Ability to work cross-functionally and independently in a client-embedded environment

Last but not least we believe in diversity equity and inclusion.

Jack Morton is an equal opportunity employer; we strongly value diversity at our companies. We do not discriminate on race religion color national origin disability sexual orientation gender identity gender expression age marital status veteran status or any other basis prohibited by law.

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