Event Sales Manager

Job Title: Event Sales ManagerDepartment:Catering & EventsLocation: San Antonio Zoo OnsiteReports to: General Manager Assistant General Manager (Sr.) Director of Event Sales or Sr. Manager of Event Sales Revenue Responsibility: $200000 WHO ARE WEFor more than 50 years SSA has partnered with cultural attractions to design the hospitality experience journey freeing our partners to remain bring together admissions culinary and retail with innovation and human connection to shape a seamless guest focus is on people innovation and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality the foundation of how we serve our partners and their SUMMARYThe Event Sales Manager is responsible for driving sales and revenue growth by promoting and selling the venue catering services and other add-on experiences. This role requires advanced knowledge of sales strategies building strong client relationships and ensuring the successful execution of events. This position requires a dynamic individual with communication negotiation and organizational skills dedicated to delivering exceptional client RequirementsStrong interpersonal and communication skills across all levels of an organization. Advanced leadership skills with an understanding of the importance of team building/development while fostering problem solving/decision making skills combined with the ability to be financial management analytical and planning the ability to remain flexible in a fast-paced knowledge and skill level for basic office ability to stand for extended periods and to move and handle boxes (35lbs) as necessary to operation which entails lifting and perform all functions as set forth to work varied hours/days including nights weekends and holidays as ExperienceMinimum 4 years catering and/or event sales operations and/or event planning management in off-site catering hotel or cultural attraction catering venue preferred.A minimum of 4 years of experience is required for this position; however candidates with 6 or more years of experience will be given stronger knowledge of Tripleseat is a plus. All education backgrounds eligible must be 18 or RESPONSIBILITIESSales and Client AcquisitionDevelop and implement strategies to sell the venue and catering services to new and returning clients. Analyze market to determine new and untapped revenue stream and secure new business through cold calling networking and client site tours and menu tastings to showcase event negotiate and secure signed agreements for events through a defined sales and upsell functions with clients including space requirements times equipment menus themes and to client requests promptly and ensure client Relationship ManagementServe as primary point of contact for clients throughout the sales and planning process. Proactively and transparently communicate with clients throughout the sales and detailing process. Prepare and manage venue and catering contracts Banquet Event Orders (BEOs) diagrams and other necessary and maintain strong relationship with venue departments and understanding of their policies and proceduresMaintain strong positive relationships with clients to encourage repeat post-event follow-ups to engage clients and foster continued closely with clients to understand their needs and provide tailored and Resource ManagementMaintain communication with vendors including pricing knowledge and an active list of resources for client and internal operational all vendors comply with venue guidelines and event CoordinationDevelop detailed event plans including timelines and event spaces before events to ensure everything is in working order and address any issues last-minute changes and adjustments with a solution-focused and collaborate effectively with the Catering Operations Culinary Team and other departments involved in events developing and implementing new strategies and procedures where necessary to ensure events are executed flawlessly. Operational ExcellenceEnsure all client contracts BEOs (Banquet Event Orders) and event details are accurately compliance with local state and federal a clean safe and organized work accurate records of event details and and demonstrate a complete understanding of company policies and at event start to ensure seamless execution of clients vision and smooth transfer of authority to the operations team when appropriate. Financial ManagementCollect and process payments including deposits in accordance with company policies and contractual payment meet and exceed monthly and annual sales budgets and sales and inventory to maximize all invoices bills and accounting-related documents for accuracy and communicate necessary changes to Accounts understanding of menu and event offering cost structure to meet profitability guidelinesReporting and AnalysisReport weekly and monthly sales through Tripleseat to appropriate stakeholders. Analyze sales trends and client feedback to identify opportunities for improvement. Use data to adjust sales strategies and increase conversion ResponsibilityPromote an inclusive and supportive approach within the by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application. Engages with SSA/Unit in driving community effort through engagement activities and focus on opportunities of giving back. Team Management Where ApplicableHire recruit and integrate new team members. Supervise assigned personnel evaluate performance and provide coaching and development. Develop and implement training programs to motivate and mentor on removing barriers and empowering growth and opportunity for team members at all regular team meetings to align goals and individual sales targets and track compliance with company policies and & Sales ContributionsIn locations where there is only one seller the individual will be bonused based on unit sales locations where there are multiple sellers this individual will be bonused based on unit sales and a pre-determined individual sales such cases the employee may be required to occupy a player-coach ResponsibilitiesPerform other tasks as deemed is by no means an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies changes in personnel workload rush jobs or technological developments) Dont meet every requirement At SSA we are dedicated to building a diverse inclusive and authentic workplace. If youre excited about this role but your experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway. You may be just the right candidate for this or other and BenefitsFull-Time Exempt.$75 monthly cell phone eligible based on Time Off: no accruals; employees are encouraged to schedule time off as needed within business Dental Vision Life Insurance and other voluntary benefits for you and your family; employee premiums in a 401(k) program with a 15% company match (must be 21 years or older eligible after one year of employment with1000 hoursworked available to enroll during Open Enrollment Periods).Short-Term Disability and Long-Term Disability employer sponsored;scaled-salarypay following submission and approval of Leave: Birthing Parent Plan covers up to (6-8)weeksfully paid leave based on the birthing Paid Benefit: Up to120 hoursof Paid Leave for qualifying reasons including Parental Bonding and your familys serious medical to 5 days Paid Bereavement -Demand Pay Program: Get access to aportionof earned wages before Plan & Employee Discounts where sick leave is providedin accordance withapplicable state and local laws. Accrual rates caps and usage rules vary by :Arizona California Chicago Pittsburgh Connecticut Illinois Massachusetts Michigan Minnesota Missouri New Mexico New York Rhode Island : Employeesaccrue1 hour of paid sick leave for every 30 hours worked up to48 hoursper year under the Healthy Families and Workplaces Act (HFWA). Maryland: Employeesaccrueat least 1 hour of paid sick and safe leave for every 30 hours worked up to 40 hours per 0year as required under the Maryland Healthy Working Families Act. Washington: Employeesaccrue1 hour of paid sick leave for every40 hoursworkedin accordance withthe Seattle Paid Sick and Safe Holdings and its affiliated companies including SSA Group A&F SouvenirCinchioSolutions and Behavioral Essentials are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective California Residents: Bysubmittingyour job application you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice (Notice).San Francisco Residents:Pursuant tothe San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records. Please see the Fair Chance Ordinance - Know Your Rights documentfor more information. Bysubmittingyour job application you agree you have reviewed the Fair Chance Ordinance - Know Your Rights document.