Event Manager

Additional Information: This hotel is owned and operated by an independent franchisee PCH Hotels and Resorts Inc. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.

• Event Coordination & Communication: Serve as the key liaison between the sales team hotel departments and clients ensuring clear communication throughout the event process. This includes pre-event event-day and post-event stages.
• Client & Guest Relations: Oversee the customer experience from file turnover to post-event follow-up ensuring that clients needs are met and expectations exceeded.
• Event Planning & Execution: Lead pre-event and post-event meetings including Banquet Event Order (BEO) meetings and room block reviews ensuring every detail is properly addressed and executed.
• Room Block & Space Allocation: Manage group room blocks and meeting space for assigned events utilizing tools like Marriott Global Source Training Energizers and eTools (eRooming Lists eProposals Passkey) to streamline processes and ensure accuracy.
• Budget & Revenue Management: Efficiently manage customer budgets forecast group sleeping rooms and event revenue maximizing opportunities to upsell products and services to clients.
• Trends & Innovation: Stay current on trends in event management and design incorporating fresh and creative ideas to enhance guest experiences.
• Quality Control & Feedback: Gather client feedback address concerns promptly and collaborate with hotel departments to resolve any issues and ensure continuous improvement.
• Sales Support & Site Inspections: Participate in site inspections with potential clients and support the sales process showcasing the hotels event offerings and capabilities.
• Compliance & Standards: Adhere to all company policies procedures and standards related to event management ensuring compliance throughout each phase of the event planning process.

• Health Dental and Vision Coverage: Full coverage options including FSA and HSA plans.
• 401(k) with Company Match: A matching retirement plan to help you plan for your future.
• Exclusive Discounts: Enjoy discounts on hotel stays dining golf and retail across PCH properties and globally through Marriott.
• Career Growth Opportunities: Access to ongoing training and development with clear paths for career advancement.

This company is an equal opportunity employer.

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