Event Captain


Job Location:

Covington, OH - USA

Monthly Salary: Not Disclosed
Posted on: 3 hours ago
Vacancies: 1 Vacancy

Job Summary

Event Captain
(Part-Time)
Principal responsibility is to manage event staff & guest expectations efficiently & effectively while providing all guests with an exceptional experience for contracted events at The Madison Event Center and Hotel Covington.
Duties:
  • Remain guest focused while performing all assigned duties before during and after an event
  • Assume 100% responsibility for the quality of each guest experience
  • Welcome and greet guests upon entering The Madison/Hotel Covington
  • Provide information about our food beverages and other functions and services
  • Responsible for all event staff within their room
  • Record the times of employees as they clock in & out
  • Use the timeline and matrix to organize staff and delegate responsibilities
  • Check the bars coolers & hotboxes for all specialty items pre-event
  • Verify ballroom is set according to approved floorplan
  • Ensure all decorations are setup according to provided instructions
  • Retrieve alcohol for event from liquor room and record consumption
  • Responsible for closing out registers and credit card machines each night
  • Responsible for checking all employee assignments at the end of their shifts
  • Maintain clean and fully stocked prep area restrooms and ballroom
  • Ready and willing to assist other team members with event duties
  • Handle tables chairs linens tableware and décor carefully to prevent breakage and loss
  • Always follow safe food handling guidelines
  • Clean and reset ballroom at the end of every event
  • Attend all scheduled employee meetings and provide suggestions for improvement
  • Other duties as assigned
Qualifications:
  • Positive and upbeat attitude and work well with all team members
  • Must be 20 years of age
  • Must be Serv-Safe or T.I.P.S Certified
  • Must be able to work unsupervised
  • Must be able to work weekends
  • Punctual energetic and motivated personality
  • Excellent oral communication and listening skills
  • Desire to lead by example and delegate
  • Ability to follow directions
  • Be willing to work until the job is complete and perform other duties assigned
  • Be able to work in a standing position for long periods of time (up to 10 hours)
  • Be able to reach bend and safely lift and maneuver up to 30 pounds and move up to 100 pounds with assistance
  • $18 hourly (Part-Time)
  • Full-Time eligible for benefits package
  • Hours will vary depending on events scheduled
  • Eligible for annual review and merit
Please submit resumes or questions to:


Required Experience:

Manager

Event Captain(Part-Time)Principal responsibility is to manage event staff & guest expectations efficiently & effectively while providing all guests with an exceptional experience for contracted events at The Madison Event Center and Hotel Covington.Duties:Remain guest focused while performing all as...

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