Evening Dispatcher

Evening Dispatcher

We have an excellent opportunity available for aEVENING DISPATCHERlocated in our Chicago Call Center located in Lombard IL. The hours of this shift will be from 3:30pm-12:00am weekends and holidays as assigned. The hourly pay range for this position is between $19.00-$21.00 depending on experience.

Founded in 1935 Roto-Rooter is North Americas largest plumbing drain cleaning and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches independent contractor territories and approximately 400 independent franchise operations serving approximately 90% of the U.S. population and parts of Canada.

Roto-Rooter Americas premiere plumbing and drain cleaning company is the name that homeowners and businesses turn to for select quality services. We are proud of our 80-year history but its our future that has us so excited!

• Liaison between our field technicians and customers nationwide.
• Distribute jobs to field technicians.
• Manage the workload of field technicians throughout the Eastern portion of the country.
• Interact with customers to keep them informed of the status of their assigned field technicians arrival.
• Relay necessary job information to the field technician.
• Resolve any customer service issues.

• Self-starter who is organized and thorough with attention to detail and thrives in a bustling environment
• Able to multi task
• Excellent customer service skills
• Solid computer skills (Microsoft Word and Excel)
• AS400 knowledge preferred

At Roto-Rooter we believe our most significant investment is in our employees. We prioritize the health and well-being of our team and their families. Thats why we offer an extensive employee benefit package including:

• Medical insurance with a Prescription Drug Card
• Accident and Critical Illness Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Training
• Life Insurance
• Matching 401K Retirement Savings Plan
• Tuition Reimbursement
• Profit Sharing

Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout nearly 100 years in business weve found that military training and structure are an excellent fit for our company.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race religion color sex gender age national origin veteran status military status disability gender identity sexual orientation genetic information or any other characteristic protected by law.

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