Escrow Officer

Who We Are:

Were building the future of real estate today.

HomeLight is the real estate technology platform powering innovative transactions for top agents lenders and their clients. Our technology makes it easier to buy and sell homes whether thats enabling clients to buy before they sell find a top agent or have certainty through a modern closing process. Each year HomeLight facilitates billions of dollars of residential real estate business on its platform for thousands of agents and loan officers. Our vision is a world where every real estate transaction is simple certain and satisfying for all.

Our team breaks barriers every day while staying committed to HomeLights goals and core values which is a crucial element to our shared success.

We are a 100% resale/purchase business (no-refis) and we do not expect you to do business development.

Who You Are:

You are the key to home ownership. As an escrow officer youre the human link between our process and people. Youre there at the beginning reviewing contracts and following instructions. Youre there in the middle ensuring that all the associated paperwork is completed efficiently and accurately. Youre working with agents and their clients to keep the process moving forward verifying that titles are clean taxes are paid and loans are funded. Finally youre there at the end to ensure that no funds or property will change hands until all terms have been carried to completion.

• Trusted consultant maintaining a positive can-do attitude that gives agents and home buyers alike the confidence that their transaction is in reliable good hands and will be completed on time.
• Problem solver using your industry knowledge to identify potential issues; recognizing whats wrong knowing how to fix it and avoiding unnecessary delays.
• Constant learner staying on top of changing rules and regulations to avoid setbacks and enable transactions to close on time.
• People reader recognizing and adapting to an agents or homebuyers personality and mood to make them feel comfortable even when delivering bad news; showing empathy to ease their frustration and give them confidence that youre in their corner.
• Multi-tasker highly organized able to work a large number of contracts with numerous agents buyers and sellers simultaneously under deadline pressure

What Youll Do Here:

• A to Z: Knowing the intricacies of the contract from beginning to end ensuring that it is closed in a timely efficient and error-free manner.
• Devoted to detail: Verifying all paperwork is complete so that escrow closes on time and correctly.
• Following the money: Working with lenders and underwriters to ensure that all the Is are dotted and Ts are crossed to fund and complete transactions.
• Relationship building: Establishing and maintaining relationships with essential industry players agents attorneys lenders surveyors and government agencies that enable you to smoothly manage transactions.
• Business builder: Earning the confidence and trust of new agents and creating opportunities to market our business; retaining agents by providing them with white-glove service.
• Talent builder: Training escrow assistants to open opportunities for advancement; delegating auditing work answering questions and giving direction.
• Sealing the deal: Being present at closing and making it a positive memorable experience for agents and buyers.

What You Bring:

• Education: High school diploma or equivalent; take continuing education courses as required.
• Experience: Two to three years of escrow experience both front- and back-end experience.
• Certification: Let me know if it can be replaced with what you provided - Notary public and escrow officer license as per state regulatory requirements (Eg in Texas candidates are required to satisfy the qualifications established by Texas Department of Insurance to hold an escrow officer license.
• Industry awareness: Technical knowledge of the closing process.
• Computer skills: Proficiency with the Microsoft Office suite.
• Communication skills: Strong written and verbal skills to keep agents buyers sellers and all other parties up to date with the process and work with them to resolve issues.
• Adaptable to new workflows and procedures: As HomeLight expands its joint venture partnerships across Texas this role will oversee escrow operations across multiple entities ensuring exceptional service operational excellence and seamless closing experiences.

Benefits & Perks:

• Medical (Aetna or Kaiser) Dental & Vision (Guardian)
• Long-Term Disability & Short-Term Disability
• Hospital Indemnity Insurance Accident Plan and Employee Critical Illness (Guardian)
• 401k (Vestwell) Life Insurance (Guardian) & Pet Insurance (Nationwide)
• Commuter benefits are offered in certain locations
• PTO including Volunteer Days to give back to your community
• Annual Anniversary Perks including one month paid sabbaticals!
• HomeLight Services to help you with buying and selling your home

Lets chat!

HomeLight is an equal opportunity employer dedicated to building an inclusive and diverse workforce providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs job requirements and individual qualifications without regard to race color religion or belief national social or ethnic origin sex (including pregnancy) age physical mental or sensory disability HIV Status sexual orientation gender identity and/or expression marital civil union or domestic partnership status past or present military service family medical history or genetic information family or parental status or any other status protected by the laws or regulations in the locations where we operate. We will provide accommodations during the recruitment process upon request and any accommodation will be addressed confidentially.