Equipment Coordinator Day Shift Onsite Monday through Friday

ChemTreat Equipment Coordinator Glen Allen VA

Imagine yourself

• Doing meaningful work that makes an everyday impacton the world around you.

• Thriving in a supportive team environmentthat inspires you to strive for excellence.

• Joining a companywith a proven track record of success and an exciting future.

Its possible with a role atChemTreat.

ChemTreat aVeraltocompany is the nations largest and fastest-growing specialty chemical company dedicated solely to industrial water understand and respect the awe-inspiring power of water to impact industries and to sustain and enhance lives. Our 2000 associates across North and South America maximize this power for ourcustomersfrom power producers to food and beverage companies to the automotiveindustryhelping them grow their businesses while protecting people and the environment.

When you join the ChemTreat team and the broader Veralto networkyoull have the chance to shape the future of our planetand the future of your have opportunities to build new skills andinvest in your development all while doing meaningful work that makesan everyday impact onthe worlds vital water resources.

Learn more about howour team ismaximizing the power of water: offer (Benefits are effective on day one of employment):

• Paid Time Off and Company Holidays

• Professional onboarding and training options

• Powerful team looking forward to working with you

• Career coaching and development opportunities

• Comprehensive Health benefits

• 401(k)

Reporting to theCustomer Support Supervisor - Equipment International & Customer Relations theEquipment Coordinator will fulfill internal and external customer needs through a high volume of sophisticated electronic and phone requests (20-30 per day each). In this role you will provide unscripted customized professional service with the expectation that you have sole ownership over the resolution window within a 48-hour window.

This is an onsite role in our ChemTreat facility in Glen Allen VA.

Schedule: Monday-Friday Day Shift. Overtime or Weekends may be required.

In this role a typical day will look like:

• Quoting and ordering equipment such as controller pumps replacement parts and custom panels
• Setting up and maintaining tank information in our internal database
• Working directly with vendors for costing and technical assistance
• Handle equipment returns and expedites from start to finish
• Understand process and confirm on average 20-30 customer requests through email per day
• Support the sales force using a case system to resolve complex situations
• Problem solves delivery issues probe and fact find for key elements and track orders to delivery
• Review customer Purchase Orders (PO) for order entry
• Accurately place text-based customer PO and email chain orders
• Resolve freight charge routing and allocation to accurately apply freight charges to customers (100% of orders)
• Provide support for the Chemical Customer Service Team as needed.

The essential requirements of the job include:

• A minimum of a High School Diploma or equivalent required; associate degree or bachelors degree preferred.
• A minimum of 2 years of business and/or customer contact center experience

It would be an asset if you have:

• Technical equipment knowledge
• Strong interpersonal communication skills
• Ability to communicate cross-functionally

We anticipate this requisition will be open for a minimum of five days though it may be open for a longer period of time. We encourage your prompt application.

ChemTreat is proud tobe apart of the Water Quality segment of Veralto (NYSE: VLTO) a $5B global leader dedicated to ensuring access to clean water safe food and medicine and trusted essential goods. When you join Veraltos vibrant global network of 17000 associates you join a unique culture and work environmentwhere purpose meets possibility: where the work you do has an everyday impact on the resources andessentialswe all rely on and where youll have valuable opportunities to deepen your skillset pursue your ambitions and grow your career. Together were Safeguarding the Worlds Most Vital Resourcesand building rewarding careers along the way.

US ONLY:

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associates position within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills seniority geographic location performance shift travel requirements sales or revenue-based metrics any collective bargaining agreements and business or organizational needs.

We offer a comprehensive package of benefits including paid time off medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion consistent with the law.

US residents: In any materials you submit you may redact or remove age-identifying information such as age date of birth or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or other characteristics protected by law. We value diversity and the existence of similarities and differences both visible and not found in our workforce workplace and throughout the markets we serve. Our associates customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment. Please contact us at to request accommodation.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies in any form without a valid signed search agreement in place for the specific position approved by Talent Acquisition will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.