Epicor ERP Kinetic System Admin.

Our client is seeking an experienced ERP Systems Administrator to support and optimize a complex Epicor ERP environment spanning nine business units across the organization. The company is currently operating Epicor ERP 10 (on-premise) and is preparing for a strategic migration to Epicor Kinetic Cloud.

This role is ideal for a hands-on ERP professional who thrives in a collaborative environment enjoys partnering with users and leadership teams and possesses strong technical expertise in Epicor administration SQL Server and ERP infrastructure. The successful candidate will serve as a key member of the ERP team helping maintain a stable and scalable environment while supporting the organizations ERP modernization initiatives.

• Administer and support Epicor ERP 10 and future Epicor Kinetic Cloud environments.
• Manage Epicor ICE Framework configurations security user access and system settings.
• Monitor application performance and proactively identify opportunities for improvement.
• Support ERP operations across nine business units with varying business processes and requirements.
• Coordinate and execute system upgrades patching testing and maintenance activities.
• Ensure ERP system availability reliability and optimal performance.

• Participate in the organizations migration from Epicor ERP 10 on-premise to Kinetic Cloud.
• Collaborate with internal teams and external partners during planning testing deployment and post-go-live activities.
• Assist with data validation environment readiness issue resolution and user adoption efforts.
• Help identify opportunities to leverage new Kinetic functionality and best practices.

• Administer Microsoft SQL Server environments supporting Epicor ERP.
• Perform database monitoring optimization and performance tuning.
• Troubleshoot database-related issues and system bottlenecks.
• Manage backup recovery and disaster recovery processes.
• Support reporting and data extraction requirements as needed.

• Manage Development Test Training and Production environments.
• Maintain ERP security user roles permissions and compliance standards.
• Oversee system backups patch management and environment maintenance.
• Monitor integrations and interfaces between Epicor and other business systems.

• Serve as a trusted ERP resource for business users across multiple locations and departments.
• Troubleshoot application issues and provide timely resolution of support requests.
• Partner with Finance Operations Supply Chain Manufacturing and IT teams to improve business processes.
• Assist with user training documentation and continuous improvement initiatives.

• 5 years of Epicor ERP administration experience.
• Strong experience supporting Epicor ERP 10 and/or Epicor Kinetic environments.
• Hands-on experience with Epicor ICE Framework administration.
• Strong Microsoft SQL Server administration and performance tuning experience.
• Experience managing ERP upgrades patches backups security and environment administration.
• Proven ability to support multiple business units and diverse user groups.
• Excellent troubleshooting and analytical skills.
• Strong verbal and written communication skills.
• Ability to work effectively in a collaborative team-oriented environment.

• Experience supporting multi-site or multi-business-unit manufacturing organizations.
• Experience with Epicor Kinetic Cloud implementations or migrations.
• Knowledge of BAQs BPMs Dashboards SSRS and Epicor reporting tools.
• Experience with cloud technologies and SaaS applications.
• Manufacturing and distribution industry experience.

• Team-first mindset with a willingness to collaborate across departments.
• Strong customer service orientation and ability to build relationships with users at all levels of the organization.
• Effective communicator capable of translating technical concepts into business-friendly language.
• Self-motivated and proactive with strong organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.

Location: 100% Remote (U.S.) No Sponsorship at this time must be GC or USC at the time of employment.
Employment Type: Direct Hire / Full-Time
Travel: Less than 10% (Occasional travel to business units as needed)