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Epic Revenue Cycle Systems Analyst Back End
Job Location:
Job Location:
Chesapeake, VA - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
27 August 2026 (20 days ago)
Posted:
Application Deadline:
24 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Summary
The Epic Revenue Cycle Systems Analyst is a Revenue Cycleembedded analyst responsible for the functional support optimization and issue resolution of Epic Hospital Billing (HB) Professional Billing (PB) and Claims workflows. This role reports directly to the Senior Director of Revenue Cycle and operates as a trusted subject matter expert (SME) within the Revenue Cycle organization while maintaining strong partnership with Information Technology.
This position provides both hands-on functional support and strategic advisory services across HB and PB including provider-based billing claims processing and reimbursement workflows. The analyst partners closely with Revenue Cycle leadership Revenue Integrity Patient Access Patient Financial Services HIM Compliance and IT to ensure Epic revenue cycle applications are aligned with operational needs regulatory requirements and organizational financial goals.
Essential Duties and Responsibilities
These duties and responsibilities described below represent the general tasks performed on a daily basis; other tasks may be assigned.
Epic Revenue Cycle Application Support
- Provide advanced functional support for Epic HB PB and Claims including configuration and advisory guidance.
- Serve as the primary liaison between Revenue Cycle leadership and IT for system issues enhancements and initiatives.
- Support Professional Billing workflows including charge capture claim edits and reimbursement processes.
- Troubleshoot complex end-to-end revenue cycle issues across billing claims and payment processes.
- Coordinate with Epic Community Connect partners for build requests testing and system changes.
Revenue Cycle Optimization & Process Improvement
- Partner with leadership to improve billing accuracy claim timeliness denial prevention and reimbursement outcomes.
- Analyze front-end mid-cycle and back-end workflows to align Epic functionality with best practices.
- Support initiatives focused on clean claims DNFB reduction denial management and payer compliance.
- Participate in system upgrades projects and optimization efforts impacting revenue cycle performance.
Claims & Compliance Support
- Support Claims functionality including edits clearinghouse processes payer rules and ERA workflows.
- Ensure compliance with Medicare Medicaid and commercial payer requirements.
- Collaborate with HIM Compliance and Revenue Integrity to align documentation coding and billing.
Reporting & Data Analysis
- Analyze revenue cycle performance using Epic reporting tools (Cogito Clarity Caboodle).
- Develop and deliver reports and insights to support operational and executive decision-making.
Stakeholder Engagement & Training
- Act as a trusted advisor; lead workflow reviews facilitate sessions and provide end-user training and support.
Qualifications
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
Minimum Required Education
Bachelors degree in Business Administration Information Systems Computer Science or a related field. MBA or MHA preferred. Seven years of experience in Revenue Cycle and/or IT will be considered in lieu of degree.
Experience
Minimum of 5 years of experience in business analysis or a related field with a proven track record in managing complex projects and using data analytics tools.
Technical Skills
Advanced proficiency in Microsoft Power BI Tableau SQL and other relevant data analysis and project management software. Proficient in the use of Microsoft 365 suite of software (Outlook Word Excel and PowerPoint).
Advanced proficiency in Epic Revenue Cycle applications:
- Cadence
- Charge Master
- Clarity
- Cogito / Caboodle
- Grand Central
- Hello World
- HIM
- Hospital Billing
- Identity
- MyChart
- Prelude
- Professional Billing
- Referrals and Authorizations
Certificates Licenses Registrations
One of the following certifications required:
- Epic Resolute Hospital Billing (HB)
- Epic Resolute Professional Billing (PB)
- Epic Prelude
- Epic Health Information Management (HIM)
- Epic Cogito / Caboodle
- Epic Cadence
- Epic Clarity
- Epic Grand Central
Physical Demands & Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
A separate sheet documenting the description of physical demands and working conditions must be included/attached as the last page of the finalized job description.
Required Experience:
IC
About Company
Chesapeake Regional Healthcare is a health system laser-focused on innovation, known for making medical history in the region and providing patients with truly personal care. Its hospital, Chesapeake Regional Medical Center, is the only independent, community-based acute care hospital ... View more
