Epic Decisioning Clinical Informatics Specialist

Nemours Childrens Health is seeking an Epic DecisioningClinical Informatics Specialist to join our team in either Jacksonville Florida Pensacola Florida Orlando Florida or Wilmington Delaware.

Primary Function

The Epic Decisioning Clinical Informatics Specialistis responsible forproviding direct clinical and technical support to Nemours associates across the enterprise to promote the efficientaccurate safe and effective use of the electronic health record and related clinical information systems. This role serves as a bridge between clinical operations informatics information technology education and operational leadership by translating clinical needs into workflow documentation education and technology solutions that support high-quality patient care and Nemours strategic initiatives.

Essential Functions

• Provides daily shoulder-to-shoulder Epic Decisioning support troubleshooting and workflow guidance to Nemours associatesthroughoutthe enterprise.
• Serves as an Epic Decisioning tiger teamsubject matterexpertto promote effective use of the electronic health record and related clinical systems.
• Facilitates optimization of the electronic medical record to enhance clinical documentation improve usability reduce unnecessary burden and support safe efficient patient-centered care.
• Supportsdefined intake routing triage escalation and decisioning processes for Epic-related requests ensuring submissions are complete appropriately documented and routed through established governance pathways.
• Analyzes complexoperationalworkflowsidentifiesroot issues and performance gaps and recommends practical solutions that align clinical needs operational priorities technical capabilities and organizational standards.
• Translates clinical and operational requirements into clear workflow documentation training and system-related specifications for review by informatics operational and information technology stakeholders.
• Provides education to Nemours associates for upgrades optimizations workflow changes and adoption of new or revised electronic health record functionality.
• Coaches and guides end users in developing and broadening skills related to electronic health record use documentation workflows communication tools andEMR integratedtechnologies.
• Continually evaluates workflows and changes in practice to improve processes support evidence-based carestrengthensdata quality andfacilitatessafe clinical decision-making.
• Develops and uses methods for obtaining feedback from associates and leaders; responds to concernsin a timely mannerand uses aggregate feedback to improve systems service delivery clinician satisfaction patient safety and patient experience.
• Acts as a liaison to informatics committees Epic decisioning workgroups hospital-based councils unit-based shared governance informatics councils and other interdisciplinary forums as assigned.

Job Requirements

• Bachelors degreerequiredin nursing allied health health care administration health informatics information systems business education ora relatedfield. A professional clinical license may berequiredbased on role scope department assignment and operational need. Masters degree in health informatics nursing informatics health care administration business administration information systems education or a related field preferred.
• Minimum of three (3) years of experience in clinical practice clinical operations electronic health record support clinical informatics health care education workflow analysis implementation support intake coordination project support or a related arearequired.
• Experience with Epic or other electronic health record systems clinical documentation workflows training go-live support issue triage workflow optimization data analysis quality improvement or interdisciplinary project work preferred.
• Active professional clinical licensure in nursing or other allied health field required.

Preferred certifications one or more of the following:

• Epic certification orproficiencyin a relevant application
• CertifiedAssociate in Healthcare Information and Management Systems
• Certified Professional in Healthcare Information and Management Systems
• American Nurses Credentialing Center Informatics Nursing certification or other recognized health informatics certification

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