Epic Database Administrator

Exemption Status:

Hiring Range:

Please note that the final offer may vary within this range based on a candidates experience skills qualifications and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

At UMass Memorial Health everyone is a caregiver regardless of their title or responsibilities. Exceptional patient care academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts and a place where we can help you build the career you deserve. We are more than 20000 employees working together as one health system in a relentless pursuit of healing for our patients community and each other. And everyone in their own unique way plays an important part every day.

I. Major Responsbilities:

Database Administration & Environment Management

• Administer maintain and optimize InterSystems Cache/IRIS databases supporting Epic environments.
• Create configure and manage ODB environments for production DR training and reporting.
• Monitor and tune performance across production and nonproduction systems.
• Configure and manage environment refreshes cloning journaling mirroring backups and recovery.
• Manage IRIS/Cache internals including globals locks security settings and storage strategies.

Cloud & Infrastructure Support

• Support Epic cloud migration initiatives particularly Azurehosted IRIS environments.
• Configure IRIS mirror failover routines and update endpoints.
• Collaborate with cloud operations to optimize compute storage and availability.

Upgrades Patching & Lifecycle Maintenance

• Apply Cache/IRIS and Epic upgrades.
• Install and maintain monitoring tools such as System Pulse and RedAlert.
• Maintain documentation runbooks and operational procedures.

Reliability Monitoring & Incident Response

• Monitor performance metrics replication health journal utilization and alerts.
• Troubleshoot complex Epic and IRIS/Cache issues.
• Execute DR testing and business continuity procedures.
• Develop automation and scripting to improve reliability.

II. Position Qualifications

License/Certification/Education:

Required

• Bachelors degree in Computer Science Information Systems or equivalent experience.
• Epic ODBA or Epic IRIS certification.

Preferred

• Masters degree in a relevant field.

Epic Training & Certifications

• Epic IRIS for Health / Database Administration coursework
• Epic System Pulse & RedAlert training
• Epic Upgrade & Release Management courses
• Epic Data Courier & Environment Management training

InterSystems Cache/IRIS Certifications

• InterSystems IRIS System Administration Certification
• IRIS for Health / HealthShare certifications
• Cache Administration or Cache Expert Certification
• IRIS Performance & Scalability training
• IRIS Mirroring & DR training

Cloud & Infrastructure Certifications (Azure Preferred)

• Microsoft Azure Administrator Associate (AZ104)
• Azure Database Administrator Associate (DP300)
• Azure Solutions Architect Expert
• Azure networking identity and security fundamentals

Linux & Systems Training

• Linux Foundation Certified System Administrator (LFCS)
• Red Hat Certified System Administrator (RHCSA)
• Advanced scripting and automation coursework

Healthcare & Security Training

• HIPAA Compliance & Security Awareness (Required)
• Healthcare IT Foundations (HIMSS or similar)
• Cybersecurity fundamentals (Security or equivalent)

Operational & Risk Management Training

• ITIL v4 Foundation
• Disaster Recovery High Availability and Business Continuity training

Experience/Skills:

Required

• 2 years Healthcare IT experience supporting Epic environments.
• Proficiency with Linux administration and enterprise monitoring tools.
• Deep understanding of IRIS/Cache internals replication mirroring and global structures.
• Strong Unix/Linux administration and shell scripting skills.
• Effective analytical and communication skills.
• Ability to collaborate with Epic infrastructure and cloud teams.
• Strong documentation discipline and ITIL knowledge.
• Experience with cloud migrations preferably Azure.
• Knowledge of IRIS replication and DR strategies.

Unless certification licensure or registration is required an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.

Were striving to make respect a part of everything we do at UMass Memorial Health for our patients our community and each other. Our six Standards of Respect are: Acknowledge Listen Communicate Be Responsive Be a Team Player and Be Kind. If you share these Standards of Respect we hope you will join our team and help us make respect our standard for everyone every day.

As an equal opportunity and affirmative action employer UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation national origin age disability gender identity and expression protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability please contact us at We will make every effort to respond to your request for disability assistance as soon as possible.