Epic Cadence Analyst-Cert, Remote
Louisville, KY - USA
Job Summary
Acting as the primary support contact for the applications endusers
Identifying issues that arise in their application area as well as issues that impact other application teams and working to resolve them
Guiding workflow design building and testing the system and analyzing other technical issues associated with Epic software
Identifying and implementing requested changes to the system
Serving as a liaison between end users workflow needs and Epic implementation staff
Maintaining regular communication with Epic representatives including participating in weekly project team meetings
Working with Epic representatives your organizations business community and end users to ensure the system meets the organizations business needs in regard to the project deliverables and timeline
Developing an understanding of operational needs to set the direction for the organizations workflows by attending site visits and other integrated sessions
Participating in training and working with end users
Troubleshooting problems and questions
Reviewing the status of projects and issues on an ongoing basis with leadership
Holding weekly communications with team members to discuss the status of deliverables shared issues enduser concerns budget and upcoming milestones
MINIMUM EDUCATION & EXPERIENCE
Minimum of a bachelors degree and four years related experience or two years direct experience in lieu of a degree. Appropriate certification or licensure (if applicable) required.
Demonstrated progressive experience with on-line information systems; healthcare environment preferred.
Strong analytic and organizational skills particularly in planning communications process redesign and problem solving.
Ability to work effectively with a diverse group of users who have a varying level of computer expertise.
Understanding of the operational practices of scheduling and payer authorization including nuances of provider schedules within your organization scheduling practices for certain types of visits and how these practices relate to the medical record flow for appointments
Knowledge of areas that integrate with Cadence including checkin registration benefits referrals PCP assignment and orders
Required Experience:
IC
About Company
UofL Health provides comprehensive care at our UofL Health – UofL Hospital location in Louisville Ky. Learn more about UofL Health – UofL Hospital and the various services we provide.