Environmental Services Manager

Department: Facilities

FLSA: Exempt

Reports to: Director of Facilities

Schedule: Full-time calendar year. A daily minimum work schedule of Monday through Friday 7:00 a.m. to 3:30 the position is considered essential staff.

Designation: Staff Position

Travel: Rare

POSITION SUMMARY:

The Environmental Services Manager is a working manager within the Facilities Department and the primary point of contact for cleaning-related operations housekeeping services and event setup support across campus. This is a hands-on role: the Manager is expected to be visible in buildings daily inspect work respond to service needs support setups and turnovers and assist with operational tasks when staffing levels events emergencies or campus priorities require it.

Reporting to the Director of Facilities the Manager supervises custodial and housekeeping staff coordinates daily assignments manages schedules and work orders supports green cleaning and sustainability practices oversees selected vendors and collaborates with campus partners to keep buildings residences and event spaces clean safe ready and well-maintained year-round.

Because we support a vibrant year-round campus community this role includes the following operational needs:

• Event & After-Hours Support: Occasional weeknight weekend or holiday support is required to keep our programs running smoothly.
• On-Call & Essential Response: As essential staff this position participates in an on-call rotation to respond to campus needs when necessary.
• Future Growth: As our campus programs evolve core schedules may be adjusted (with advance notice) to ensure great coverage for the Mars Athletic Center and year-round operations.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Daily Operations and Working Responsibilities

• Perform daily walkthroughs of assigned campus areas to confirm cleanliness safety readiness and service quality; follow up directly with staff and campus partners as needed.
• Manage day-to-day custodial and housekeeping services for dormitories academic buildings offices specialty spaces athletics facilities student-facing areas faculty housing and other Facilities-managed spaces.
• Assign and prioritize work orders service requests room turnovers inspections event setups and urgent cleaning needs according to the schools priorities.
• Provide hands-on assistance with cleaning setups moves inspections supply delivery equipment use or other daily tasks when needed to maintain service levels.
• Coordinate routine seasonal and project-based cleaning; adjust staffing and schedules for school breaks summer programs peak events and changing campus needs.
• Ensure spaces are cleaned reset and ready for occupancy or use after moves events programs renovations or seasonal transitions.

Staff Leadership and Management

• Supervise schedule train support and evaluate Environmental Services staff across day and evening shifts including full-time per-diem and contracted support as assigned.
• Set clear expectations inspect assigned work in accordance with established QA/QC procedures provide feedback address performance issues and support a strong team approach across shifts.
• Hire onboard and train staff in coordination with Facilities leadership; approve weekly time sheets and schedule time off based on operational needs.
• Promote safe work practices and ensure compliance with Facilities safety protocols OSHA standards chemical-handling requirements and proper use of PPE.

Sustainability Supplies and Equipment

• Implement and maintain green cleaning practices that support campus sustainability goals occupant health and responsible materials handling.
• Select manage and train staff on environmentally preferable cleaning products proper dilution practices equipment use waste reduction recycling and safe chemical handling.
• Requisition departmental supplies; assist with budgeting inventory management custodial equipment planning and identification of efficiency or service improvements.

Compliance Residential Event and Program Support

• Oversee assigned service contracts such as pest management waste management CTDEEP Compliance carpet cleaning and other Facilities-related support; monitor schedules safety requirements service levels and vendor performance.
• Coordinate faculty housing cleaning and turnover including post-renovation cleaning inspections of vacated residences and communication with residents regarding cleaning-related work orders.
• Support Residential Life with protocols for bed bugs lice and related residential concerns as needed.
• Coordinate setups moves and space readiness for Opening Days admissions and development events Reunion Weekend Graduation athletics auxiliary programs summer programs and other campus events.
• Maintain effective written and oral communication with students faculty staff residents contractors vendors and campus partners while projecting a positive image of the Facilities Department.

SKILLS AND EXPERIENCE REQUIRED:

• High School diploma preferred or GED; experience in custodial facilities environmental services or campus operations preferred.
• Experience managing custodial housekeeping environmental services or facilities operations.
• Demonstrated supervisory experience including scheduling training performance feedback and team communication.
• Knowledge of and demonstrated ability to perform various cleaning techniques and to train others on those techniques.
• Knowledge of and demonstrated ability to safely and effectively use cleaning equipment including strippers waxers and related custodial equipment.
• Knowledge of cleaning agents chemical-handling requirements green cleaning products proper dilution practices and safety standards.
• Experience overseeing vendors contractors or service contracts preferred.
• Strong organizational communication collaboration and problem-solving skills.
• Ability to follow oral and written instructions in English and to work independently within established procedures and policies.
• Attention to detail and a strong service orientation.
• Ability to interact in a pleasant professional manner with students faculty staff residents vendors and contractors.
• Ability to work flexible hours as needed to support Facilities Operations on a 24/7 residential campus.

PHYSICAL REQUIREMENTS TO PERFORM THE ESSENTIAL FUNCTIONS:

• Work is conducted in a school environment and throughout campus buildings residences and Facilities-managed spaces.
• Operates machinery such as cleaning equipment power tools and hand tools.
• Requires extensive walking and frequent standing stooping and bending.
• Frequent lifting and carrying up to 20 lbs.
• Occasional ability to safely lift up to 50 lbs.
• Work with hazardous materials using the appropriate protective equipment in work areas.
• Must be able to ascend and descend stairs and ladders.
• May require after-hours response to Facilities-related issues campus events or emergencies.
• The Hotchkiss School property is a tobacco-free environment.

ADDITIONAL INFORMATION:

Essential functions and basic skills have been included. This description is not intended to be an exhaustive list of all functions responsibilities skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This position description is subject to change at any time.

The Hotchkiss School is an equal-opportunity employer and is committed to basing judgments concerning the employment of individuals upon their qualifications and abilities.

The School is firmly committed to equal employment and advancement opportunities for all employees and applicants in all phases of the employment process including recruitment hiring assignment terms and conditions of employment compensation benefits training promotion transfer discipline and termination.

In accordance with applicable law the School does not discriminate against any individual based on age ancestry color genetic information learning disability marital status past or present history of mental disability national origin physical disability race religious creed sex pregnancy sexual orientation gender identity or expression veteran status or any other protected characteristic.

Required Experience:

Manager