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Entry-Level IT Support Technician (On-Site)
Job Location:
Job Location:
Saint Charles, IL - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
17 May 2026 (30+ days ago)
Posted:
Application Deadline:
14 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
About the Role
We are looking for a motivated and detail-orientedEntry-Level IT Support Technicianto join our on-site team. This position is perfect for someone beginning their career in IT who wants to gain hands-on experience in a fast-paced professional environment.
As part of the IT department you will play a key role in supporting day-to-day technology needs for our employees ensuring smooth operations across desktops laptops and business applications.
Key Responsibilities
- Configure and deploy desktops laptops and related hardware for new and existing employees.
- Assist new hires with initial login system setup and access to required applications.
- Perform password resets and basic account troubleshooting.
- Provide first-line technical support for end-user issues escalating to higher-level staff when needed.
- Maintain accurate documentation of completed work and system changes.
- Ensure all work follows company IT standards security policies and procedures.
Qualifications
- Basic knowledge of Windows operating systems user accounts and common applications (Microsoft 365 web browsers etc.).
- Strong troubleshooting and problem-solving skills.
- Excellent communication and customer service abilities.
- Ability to work on-site support multiple users and manage time effectively.
- High school diploma or equivalent required; some college coursework or certifications in IT preferred (CompTIA A IT Fundamentals etc.).
What We Offer
- Hands-on IT experience with opportunities for growth.
- Supportive team environment with training and mentorship.
- Competitive pay and benefits package.
- A chance to be part of a growing company and contribute to its success.
Required Experience:
Junior IC
About Company
Automotive Experience Manager Genesis of St. Charles is currently seeking a passionate and experienced Automotive Experience Manager to join our team in St. Pet...
