Entry Level Client Review Specialist
Pontiac, MI - USA
Job Summary
Use your problem-solving skills and our guidelines to determine if a company is able to become and/or receive additional approvals with us as a client. Daily interactions with a mix of internal and external clients. Looking for a team player with strong work ethic positive attitude coach-able sense of urgency in tasks attention to detail adapts well to changes organized someone that is driven and takes ownership and pride in their work.
- Reviewing new and change status applications submitted to UWM
- Reviewing conditions supplied for applications
- Running/requesting reviewing and analyzing professional industry background checks on clients
- Closely analyzing information and documents provided for completeness and determine if the client is eligible for approval/fit the UWM Business model
- Reviewing new signup applications and working with BDT/Sales
- Managing queues within OBA for day to day tasks
- Providing great client service to both internal and external clients
- Processing denials and approvals
- Processing change of structure requests (broker to correspondent and vice versa)
MUST HAVE QUALIFICATIONS
- 1-2 years experience with Elite Client Service
- Strong analytical and problem solving skills
- Excellent verbal and written communication skills
Proficiency in Microsoft Office (Word Excel etc.) - Positive attitude
- Ability to work independently and be a self-starter
- High School Diploma or equivalent
- Onsite attendance is required
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans Its all happening on UWMs campus where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
Its no wonder that out of our six pillars People Are Our Greatest Asset is number one. Its at the very heart of how we treat each other our clients and our community. Whether its providing elite client service or continuously striving to improve our pillars provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career youll feel the encouragement and support on day one. No matter your race creed gender age sexual orientation and ethnicity youll be welcomed here. Accepted here. And empowered to Be You Here.
More reasons youll love working here include:
- Paid Time Off (PTO) after just 30 days
- Additional parental and maternity leave benefits after 12 months
- Adoption reimbursement program
- Paid volunteer hours
- Paid training and career development
- Medical dental vision and life insurance
- 401k with employer match
- Mortgage discount and area business discounts
- Free membership to our large state-of-the-art fitness center including exercise classes such as yoga and Zumba various sports leagues and a full-size basketball court
- Wellness area including an in-house primary-care physicians office full-time massage therapist and hair salon
- Gourmet cafeteria featuring homemade breakfast and lunch
- Convenience store featuring healthy grab-and-go snacks
- In-house Starbucks and Dunkin
- Indoor/outdoor café with Wi-Fi
Required Experience:
Junior IC
About Company
United Wholesale Mortgage partners with independent mortgage brokers to help them provide unparalleled client experience, best-in-class turn times, and competitive rates