Entitlements Specialist-Coordinator-

Minimum Qualifications

Education:

• Bachelors degree in social/human services or related area of service.

Experience:

• 2 years of relevant experience. Understanding of the health care system.

Work Eligibility: Must be authorized to work in the U.S.

Work Location Requirement: Onsite

Compensation: $21.4220

What We Offer

We providecompetitivebenefitsincluding:

Comprehensive Health Benefits: Medical (HSA) Dental and Vision plans
403(b) Retirement Savings Plan with employer match
Generous Paid Time Off: Vacation Personal Sick Mental Health Days and 12 paid holidays
Employee Wellness Programs: Employee Assistance Program and mental health resources
Learning & Development Opportunities: Educational Leave and Tuition Assistance Training and Career Development Tracks
Additional Perks: Commuter Benefits recognition programs discount programs flexible spending plans voluntary benefits including pet insurance identity theft insurance legal plans and voluntary ancillary benefits.

About the Role

Under the general supervision of the Program Director ensures each resident obtains entitlements clearance at intake. Coordinates benefit application process with Social Services Case managers carrying out assignments that include the processing maintenance and completion of the following job tasks and responsibilities.

Primary Responsibilities

ENTITLEMENTS COORDINATOR DUTIES:

MAINTAIN ENTITLEMENT CASE RECORDS:
Maintains Entitlement client case records in a timely and accurate manner
Up-to-date filing of all incoming entitlement correspondence inter and intra-agency documents and information documents relating to the residents entitlement case.
Maintains an up-to-date and accurate written record in the Contact Notes section of the client case record of all Entitlement interactions with residents and with all the entitlement systems and inter and intra-agency contacts pertaining to the residents entitlement case.
Utilizes the Entitlement case record as an analytical tool to be able to efficiently access entitlement information when problems arise and for other purposes e.g. statistical surveys departmental reports etc. and is able to use this resource to problem solve and to present this information for supervisory review.

MAINTAIN THE MONTHLY LEVEL II RESIDENCE ENTITLEMENTS ACCOUNT RECORD AND ANY ADDITIONAL ACCOUNTING PROCEDURES THAT ENSURE THAT ALL THE CLIENTS BENEFITS ARE ACTIVE AND IN PLACE:
Maintains an accurate and up-to-date monthly Entitlements program account book in IMA. This will be accomplished by the timely recording of all incoming entitlement funds that finance a residents program fees plus PNA amounts.
Utilizes this account record as an analytical oversight tool to ensure ongoing receipt of client eligible entitlement funds and to monitor the flow of client entitlement funds.
Maintains accurate and up-to-date Direct Deposit records of SSA eligible Level II consumers. The Specialist is responsible for timely processing all necessary paperwork for opening and closing Direct Deposit.

MAINTAINS DAILY CLOSE INTERDEPARTMENTAL RELATIONSHIP WITH THE VARIOUS ICL DEPARTMENTS:
Aging Report
Overpayment Report
Rent Arrears Report
Annual Progress Report (APR)
Any additional statistical reviews and reports that may be regularly issued.

PROVIDES ENTITLEMENT COUNSELING TO RESIDENTS AND CLINICAL STAFF:
Maintains regularly scheduled Entitlement counseling periods and meetings for the purpose of providing entitlement outreach and advisement to both residents and staff.
Provides individualized benefits advisement services including data collection analysis and recommendations.
Communicates effectively and sensitively with residents and staff regarding complex entitlement information.

Required Experience:

IC