Enterprise Systems Administrator Linux, Kubernetes, SSH

Erias Ventures was founded to serve its customers with an entrepreneurial mindset. We valuecreative problem-solvingopen communication andempowering our employeesto make decisions and put forth new ideas.

Our staff includes technical experts working across multiple disciplines bringing diverse perspectives to every project. We are seeking engineers who wish to grow their careers and want to become part of atechnicallystrongandgrowth-orientedcompany focused on bringinginnovative solutionsto the difficult mission problems facing our customers.

Description
We are seeking a Systems Administrator who provides support for implementation troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations monitoring and problem resolution for all of the client/server/storage/network devices mobile devices etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software troubleshoots maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

• Provide support for implementation troubleshooting and maintenance of IT systems
• Provide Tier 1 (Help Desk) problem identification diagnosis and resolution of problems
• Manage the daily activities of configuration and operation of IT systems
• Provide assistance to users in accessing and using IT systems
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification diagnosis and resolution of problems
• Provide support to IT systems including day-to-day operations monitoring and problem resolution for all of the client/server/storage/network devices mobile devices etc.
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization and perform system capacity analysis and planning
• Provide in-depth experience in trouble-shooting IT systems
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software troubleshoot maintain integrity of and configure network components along with implementing operating systems enhancements to improve reliability and performance
• Support the design of systems mission architecture and associated hardware
• Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
• Analyze and resolve complex problems associated with server hardware applications and software integration

Clearance
A current Top-Secret/SCIwith polygraph security clearance is required. Candidates cannot be sponsored or nominated for a government security clearance under this position.

Experience
Fifteen (15) years experience as a Systems Administrator in programs and contracts of similar scope type and complexity is required. Bachelors degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelors degree.

Required skills:

• Strong Linux background
• Linux Troubleshooting skills (tailing log files restarting services)
• Fiercely independent self-starter good at taking tasks and running them to ground until hitting actual roadblocks
• Comfortable navigating in a terminal running Linux commands
• Comfortable SSHing to servers port forwarding/ssh tunneling
• Experience in supporting systems over high latency low bandwidth airgapped environments
• Basic experience with Kubernetes
• Experience with network devices (firewalls routers switches)

Desired skills:

• Basic experience using/troubleshooting ansible playbooks/roles
• Basic understanding of system provisioning technologies
• Basic Scripting experience (not language specific)
• Basic experience administering/supporting Virtual Machine (VM) environments
• Basic experience working with Linux central authentication technologies
• Ansible
• Docker