Enterprise Program Manager

Recognized as aMilwaukee Journal SentinelTop Workplace for 14 consecutive years including three years of being honored as number one! Join us at West Bend where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious dedicated customer focused and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought experience and knowledge are valued. Were committed to fostering a welcoming culture offering you opportunities for meaningful work and professional growth. More than a workplace we celebrate our successes and take pride in serving our communities.

The Enterprise Program Manager plays a critical role in advancing our organizations strategic priorities by leading complex cross-functional initiatives that deliver meaningful business outcomes. This position brings together people priorities and execution to turn strategy into action partnering with leaders across the enterprise to align efforts navigate challenges and ensure value is realized. If youre energized by influencing change leading through complexity and delivering results that matter this is an opportunity to make a lasting impact.

This position offers a hybrid work schedule. Candidates who are located within 50 miles of our West Bend office location will work a hybrid schedule for collaboration days team meetings or other in-person events. The position is based in West Bend WI.

Internal applicants must apply by 08/19/2026. External applications will be accepted on a rolling basis while the position remains open.

Key Responsibilities

• Lead the planning execution and delivery of strategic programs across departments to support long-term organizational goals.
• Partner with executive leadership to define program objectives KPIs and success metrics.
• Develop and maintain detailed program plans timelines and status reports.
• Identify and mitigate risks resolve issues and ensure program alignment with broader business goals.
• Facilitate effective cross-functional collaboration ensuring transparency and accountability among all stakeholders.
• Coordinate with business units technology teams and external partners to drive project success.
• Resolve cross-functional issues clarify dependencies and eliminate bottlenecks.
• Drive continuous improvement by analyzing program performance and implementing process enhancements.
• Prepare and deliver executive-level presentations reports and updates on program progress and outcomes.
• Manage program budgets resource allocation and vendor relationships as needed.
• Tracking program performance analyzing key performance indicators (KPIs) and adjusting as needed.
• Helping to manage organizational changes associated with programs.

Preferred Experience and Skills

• 7 years of experience in program management process improvement strategic planning and business operations.
• Knowledge of P&C insurance systems and products preferred.
• Proven track record of managing large complex and cross-functional programs including planning execution and monitoring.
• Analytical and problem-solving skills with the ability to think strategically and execute tactically.
• Written and verbal communication skills with the ability to communicate effectively with diverse audiences.
• Demonstrated ability to successfully lead projects with proficiency in the use of agile program management methodologies and tools.
• Ability to lead and motivate teams provide guidance and foster collaboration.
• Comfortable working in a fast-paced evolving environment with shifting priorities.
• Ability to interact with business and technical resources for problem resolution purposes.
• Able to maintain a high degree of customer / client / sponsor satisfaction while also maintaining necessary project controls.

Preferred Education and Training

• Bachelors degree in Business Management or a related field
• Masters or similar advanced degree preferred
• PMP PgMP or similar project/program management certification is a plus.

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The salary range for this position is $109432-$136790

The actual base pay offered to the successful candidate will be based on multiple factors including but not limited to job-related knowledge/skills experience business needs geographical location and internal equity. Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate.

West Bend offers a comprehensive benefit plan including but not limited to:

• Medical & Prescription Insurance

• Health Savings Account

• Dental Insurance

• Vision Insurance

• Short and Long Term Disability

• Flexible Spending Accounts

• Life and Accidental Death & Disability

• Accident and Critical Illness Insurance

• Employee Assistance Program

• 401(k) Plan with Company Match

• Pet Insurance

• Paid Time Off. Standard first year PTO is 17 days pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates

• Bonus eligible based on performance

• West Bend will comply with any applicable state and local laws regarding employee leave benefits including but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees in accordance with its plans and policies.

West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement and promotion.