Enterprise Application Engineer

Are you passionate about creating smarter workflows and making technology work better for people

Join Syngenta in Durham NC as an Enterprise Application Engineer where youll develop optimize and connect enterprise platforms supporting our Seeds Research & Development (R&D) teams. Youll collaborate across engineering application data and support teams to simplify processes automate workflows and deliver innovative technology solutions that help move our business forward.

Accountabilities:

• Design develop configure and support Jira and ServiceNow solutions that enable Seeds R&D engineering application data and support teams.
• Develop and enhance ServiceNow capabilities including Service Catalog request forms RITMs catalog tasks Flow Designer scripts custom tables and CMDB.
• Configure and optimize Jira workflows issue types fields permissions hierarchies components boards filters dashboards reporting and automation.
• Translate business and technical requirements into effective platform designs configurations development tasks acceptance criteria and test plans.
• Design develop and support integrations between Jira ServiceNow AWS Snowflake Active Directory and other enterprise systems using REST APIs.
• Establish and implement platform standards that improve workflow efficiency application onboarding support routing reporting and lifecycle management.
• Manage assigned enhancements through development testing deployment production validation documentation and ongoing support.
• Troubleshoot complex workflow configuration access data and integration issues while coordinating solutions with internal teams and external suppliers.
• Collaborate with stakeholders communicate progress and risks provide technical guidance and share knowledge to support continuous improvement.

Qualifications :

• Bachelors degree in Computer Science Information Systems Engineering or a related field or equivalent practical experience.
• 5 years of experience in enterprise application development platform engineering workflow automation service-management technology or application-platform support.
• Hands-on ServiceNow development and configuration experience including Service Catalog Flow Designer scripting custom tables CMDB and update sets.
• Experience configuring and administering Jira workflows issue types fields permissions hierarchies components boards dashboards reporting and automation.
• Experience designing developing testing and supporting REST API integrations across enterprise applications and services.
• Experience translating technical requirements into solutions and managing changes through development testing production release validation and rollback processes.
• Strong analytical troubleshooting communication documentation and stakeholder-management skills with the ability to work independently coordinate dependencies and proactively escalate risks.

Preferred Qualifications

• ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD) certification.
• Atlassian Jira administration certification or equivalent Jira Cloud administration experience.
• Experience integrating Jira or ServiceNow with AWS Snowflake Active Directory identity services and other enterprise platforms.
• Experience with application onboarding access management service-request automation CMDB application lifecycle management or decommissioning.
• Familiarity with CI/CD automated testing DevOps practices or controlled promotion of ServiceNow update sets.
• Knowledge of ITIL practices including request incidents problem change release configuration and knowledge management.
• Experience supporting scientific research engineering regulated or data-intensive environments.

Why This Role Matters

Behind every great innovation is technology that helps people do their best work.

At Syngenta youll have the opportunity to strengthen the platforms that support our Seeds R&D teams improve how technology connects across the organization and develop solutions that make a meaningful difference in how work gets done.

Bring your technical expertise curiosity and problem-solving mindset to a team and help shape the future of agriculture.

Additional Information :

• Authorized to work in the U.S. without sponsorship

What We Offer

• A culture that celebrates belonging and collaboration promotes professional development and strives for a work-life balance that supports team members. Offers flexible work options to support your work and personal needs.
• Full Benefit Package (Medical Dental & Vision) that starts on your first day.
• 401k plan with company match Profit Sharing & Retirement Savings Contribution.
• Paid Vacation Paid Holidays Maternity and Paternity Leave Education Assistance Wellness Programs Corporate Discounts among other benefits.

Syngenta has been ranked as a top employer by Science Journal. Learn more about our team and our mission here: is an Equal Opportunity Employer and does not discriminate in recruitment hiring training promotion or any other employment practices for reasons of race color

religion gender national origin age sexual orientation marital or veteran status disability or any other legally protected status.

Use of AI in Our Recruitment Process 

At Syngenta we use artificial intelligence (AI) to screen applications for high-volume roles. 

When you submit an application AI technology assesses your profile against the job requirements and generates a matching score. This score reflects how closely your qualifications skills and experience align with the roles criteria as defined in the job description. 

See ourPrivacy Noticefor details about automated decision-making and your rights.

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#LI-Hybrid

Remote Work :

No

Employment Type :

Full-time