Enterprise Act Engineer II AMZ26557.2

Employer: Amazon Web Services Inc.
Position: Enterprise Act Engineer II - AMZ26557.2
Location: Portland OR

Multiple Positions Available:

Design develop and support global and enterprise companies running cloud-based mission-critical applications systems services and features. Work directly with engineering teams and leading technologists. Utilize transformational technologies to ensure flawless customer experience. Manage Enterprise accounts oversee support cases and assist customers regarding strategy project planning launch and ongoing operations. Complete analysis and present periodic reviews of operational performance to customer. Provide detailed reviews of service disruptions metrics and detailed prelaunch planning. Recommend new offerings for company architecture and provide proactive advice through all phases of the implementation life cycle. Advocate for customer requirements. Participate in customer requested meetings. Utilize all key customer resolution tools across all service groups to facilitate rapid resolution of concerns.

(40 hours / week 8:00am-5:00pm Salary Range $131300 - $177600)

is an Equal Opportunity Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

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Bachelors degree or foreign equivalent in Computer Science Engineering Mathematics or a related field and one year of experience in the job offered or as a Support Engineer Systems Engineer or related occupation. Must have one year of experience in the following skill(s): designing developing implementing troubleshooting and managing large-scale distributed applications; performing system administration in a Linux or Windows environment; and conducting computer networking scripting and automation.

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All applicants must meet all the above listed requirements.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

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