Enterprise Account Executive, US Financial Institutions

Founded in 2023 we now work with some of the biggest names in banking and fintech. Our platform runs specialist agents purpose-built for financial services to eliminate manual work across customer support and back-office operations. Together they give product and operations teams the visibility and control to trust every outcome.

Were a team of builders from companies like Monzo Wise Mastercard Revolut and Google. If youre excited to tackle some of the hardest problems in AI and help shape the future of customer operations wed love to hear from you.

Youll be at the forefront of our US growth playing a critical role in shaping how we win in a segment we believe is underserved by AI vendors: community banks regional banks and credit unions. This is more than just a sales role: its a chance to build influence and lead.

Were looking for a highly motivated AE who thrives in a fast-paced high-growth environment. A natural relationship-builder with a proven ability to not only close deals but help build the foundation of a sales motion in a new market.

• Drive Revenue and Build the Foundation: Own the full sales cycle for community banks regional banks and credit unions across the US from self-generated pipeline through to closing complex high-value deals. Youll expand existing accounts and help define our sales motion in this segment.

• Cultivate Key Relationships: Build long-term relationships with COOs Heads of Customer or Member Experience and other C-suite stakeholders. Act as a trusted advisor anchored on ROI and operational impact.

• Champion Our Product: Evangelise Gradient Labs through tailored presentations live demos and strategic conversations. Work closely with product and engineering to bring market signal back into the roadmap.

• Collaborate and Influence: Partner with marketing AI Delivery and the wider team to execute campaigns streamline the customer journey and deliver an industry-leading experience.

• Shape the Future: As the founding US AE for this segment help define our GTM motion sales processes and the standard for how we win community and regional financial institutions.

• Direct experience selling into community banks regional banks or credit unions with a meaningful portion of your recent quota carried against this segment.

• 5 to 7 years closing enterprise B2B SaaS with a consistent track record of six-figure ACV deals.

• Full-cycle deal ownership from self-generated pipeline through to security review and close without reliance on a heavy SDR layer or inbound flow.

• Consultative value-based selling with strong discovery and qualification discipline (MEDDPICC Command of the Message or equivalent).

• Founding seller mindset having operated as an early or founding AE at a Seed/Series A/B startup or built a new territory or segment from scratch.

• Multi-threaded selling comfortable across the C-suite while navigating procurement legal security and IT in complex enterprise buying committees.

• AI and SaaS landscape fluency with the ability to hold credible technical conversations and clearly articulate how Gradient Labs differs from incumbents.

• High agency and ownership with tight async hygiene in Notion Slack and the CRM.

This is a unique chance to be part of a team working with cutting-edge technology to reshape how businesses will operate in the future. Over the next 10 years every company will need to embrace AI-powered operations to stay competitive and this role puts you right in the middle of that transformation.

Youll tackle challenging and new problems work with some of the most exciting brands across different industries and be surrounded by a passionate smart team thats driven to build something groundbreaking.

Required Experience:

IC