Enterprise Account Director
Framingham, MA - USA
Job Summary
About Definitive Healthcare:
At Definitive Healthcare (NASDAQ: DH) were passionate about turning data analytics and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets opportunities and peoplepaving the way for smarter decisions and greater impact.
Headquartered just outside of Boston Massachusetts Definitive Healthcare operates across North America Europe and India supporting a growing global client base of more than 2400 customers since our founding in 2011.
Were also a great place to work. In 2024 and 2025 we earned multiple workplace honors including Built Ins 100 Best Places to Work in Boston (both years) a Stevie Bronze Award for Great Employers and recognition as a Great Place to Work in India.
We foster a collaborative inclusive culture where diverse perspectives drive innovation. Through programs like DefinitiveCares and our employee-led affinity groups we strive to promote connection education and inclusion.
About the Role
We are seeking a driven strategic Enterprise Account Director to join our Provider Sales team.
As an Enterprise Account Director you will own a named book of provider accounts composed of health systems across the U.S. You will drive growth through a combination of new logo acquisition expansion within existing customers and partnership across the customer this role you will manage complex enterprise sales cycles across prospective and current accounts while working closely with Customer Success and cross-functional partners to support renewals deepen strategic adoption and identify new opportunities. You will research target accounts develop thoughtful account strategies engage senior decision-makers deliver compelling product demonstrations and close business in a strategic relationship-driven sales environment.
WhatYoullDo
- Own and execute account strategies across a named book of provider accounts including health systems in both prospect and existing customer segments
- Partner with Marketing Customer Success and executive leadership to refine and execute go-to-market strategies for the provider segment
- Build and expand relationships with executive and operational stakeholders across health systems to identify opportunities and win new business
- Manage complex enterprise sales cycles across both new prospects and existing customer accounts
- Deliver tailored product demonstrations aligned to provider use cases business needs and strategic priorities
- Meet or exceed quota through net dollar retention performance including renewals upsell and expansion and new business across the assigned book of accounts
- Maintain accurate pipeline visibility deliver reliable forecasts and keep CRM account activity current
- Support strong renewal and retention outcomes across the assigned book of business
- Collaborate across the account team to expand relationships within named health systems and engage new stakeholder groups
- Travel as needed for industry conferences customer events and on-site meetings with prospects and existing customers
What Youll Bring
- 8 years of quota-carrying enterprise sales experience including success in closing complex new business expanding existing accounts and renewing strategic customers
- Experience selling into provider organizations health systems or other complex healthcare enterprises
- Demonstrated track record of consistently achieving quota against net dollar retention or blended revenue goals
- Experience selling technology data analytics or research solutions into enterprise healthcare environments
- Experience building pipeline through strategic outbound prospecting within a named account model
- Ability to navigate and sell to multiple stakeholders across clinical operational financial and executive teams within health systems
- Excellent interpersonal communication and relationship-building skills
- Strong negotiation deal management and closing skills
- Strong work ethic sound judgment and a high level of professionalism energy and empathy
Preferred Qualifications:
- Experience with Definitive Healthcare
- Experience selling provider data healthcare IT clinical technology revenue cycle or analytics solutions into health systems and provider organizations
- Familiarity with provider market dynamics health system buying processes and complex multi-stakeholder healthcare sales environments
- Familiarity with Salesforce CRM
Compensation and Benefits
The salary range for this position is $ per year which represents the base pay the company reasonably and in good faith expects to pay for this role. Actual pay within this range will be determined based on factors such as relevant experience skills and qualifications.
Depending on the position employees may also be eligible to participate in a company bonus or commission plan. All employees are eligible for a comprehensive benefits package including medical dental and vision coverage unlimited paid time off and participation in the companys 401(k) plan with employer contribution.
Why we love Definitive and why you will too!
- Industry leading products
- Work hard and have fun doing it
- Incredibly fast growth means limitless opportunity
- Flexible and dynamic culture
- Work alongside some of the most talented and dedicated teammates
- Definitive Cares our community service group gives all of us a chance to give back
- Competitive benefits package including great healthcare benefits and a 401(k) match
What our Employees are saying about us on Glassdoor:
Great Work atmosphere great work life balance excellent company to work for amazing top notch product incredible customer service lots of tools to help you succeed.
-Business Development Manager
Great team. Amazing growth. Employees are treated very well.
-Research Analyst
I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there.
-Profile Analyst
If you dont fit all of these qualifications but believe youre still a great fit feel free to apply and tell us why in your cover letter.
If you are a California Colorado New York City or Washington resident and this role is a remote role you can receive additional information about the compensation and benefits for this role which we will provide upon request.
Definitive Hiring Philosophy
Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race color religion age gender gender identity sexual orientation or any other status. If youre interested in working in a fast growing exciting working environment we encourage you to apply!
Privacy
Your privacy is important to us. Please review our Candidate Privacy Notice which tells you how we use and process your personal information.
Please note: All communications regarding the hiring process at Definitive Healthcare will come directly from one of our corporate recruiters or coordinators using an @ email address. We do not advertise open roles on Facebook and will never request money transfers or ask candidates to purchase equipment with a promise of reimbursement. If you receive any suspicious communication please contact to verify your status in the application process.
Required Experience:
Director
About Company
Convert data and analytics into healthcare commercial intelligence to identify markets, opportunities, and key stakeholders for future success.