Enrollment Systems Specialist

Agency

Department

The Enrollment Systems Specialist supports recruitment enrollment retention engagement and student success initiatives by coordinating the effective use of enrollment-related technologies communication tools and reporting resources. This position serves as a key liaison within Enrollment Management and Student Affairs to help departments leverage available systems and processes to enhance operational effectiveness student engagement and service delivery. This position focuses on ensuring that systems and tools are utilized effectively to support student success and institutional goals.

A Presidential Proclamation issued on September 19 2025 imposes a $100000 fee on all new H1B petitions filed after September 21 2025 and Texas A&M UniversityCentral Texas will not pay this fee. Additionally a moratorium issued by Governor Abbott on January 27 2026 restricts the filing of new H1B petitions unless approved by the Texas Workforce Commission. Accordingly if you will now or in the future require sponsorship for employment visa status this moratorium may affect our ability to employ you should you be selected as the final candidate. Applicants must be authorized to work for any U.S. employer.

Responsibilities

• Serve as a primary resource for Enrollment Management and Student Affairs departments in the effective use of enrollment-related technologies communication platforms and student success tools.

• Collaborate with functional departments to identify operational needs document business processes and recommend solutions that improve efficiency student engagement and service delivery.

• Support the maintenance and ongoing utilization of enrollment and student success technologies by coordinating workflows communications user feedback and process improvements.

• Assist with the development and management of communication campaigns automated outreach and student engagement initiatives through CRM and other enrollment-related systems.

• Monitor and maintain data quality by conducting routine reviews identifying discrepancies and working with stakeholders to promote accurate and consistent data practices.

• Develop reports dashboards and usage metrics that support effective utilization of enrollment systems.

• Create and maintain training materials user guides and process documentation to support consistent utilization of enrollment systems and technologies.

• Provide training guidance and day-to-day support to system users promoting effective adoption of technologies and established business processes.

• Coordinate with Information Technology institutional partners and external vendors to communicate functional needs support system enhancements and address user concerns.

• Stay informed of emerging practices and technologies related to enrollment management and student success and recommend opportunities to improve operations and student outcomes.

Education and Experience:

• Bachelors degree or equivalent combination of education and experience.

• Four years of related experience.

Knowledge Skills and Abilities:

• Ability to work effectively with diverse stakeholder groups gather and synthesize input navigate competing priorities and facilitate consensus.

• Strong understanding of higher education student success retention and advising best practices.

• Experience with student information systems or CRM platforms preferred.

• Comfort with reports dashboards and metrics.

• Problem-solving and process improvement mindset.

• Excellent verbal and written communication skills.

• Attention to detail in configuration.

Salary: $48000

Hours: Monday - Friday; 8:00 am to 5pm. Occasional weeknights and/or weekends.

Supervision of Others: This position does not supervise employees.

Work Location: Flexible or hybrid work arrangements including partial or full remote work may be available with supervisor approval.

To Apply:

Please apply directly on our Texas A&M University-Central Texas Job Site. Please submit a cover letter a resume and the contact information of three professional references when applying for this position.

All positions are security-sensitive. Applicants are subject to a criminal history investigation and employment is contingent upon the institutions verification of credentials and/or other information required by the institutions procedures including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.