Enrollment Specialist | Brooklyn, NY 50,000–60,

Enrollment Specialist Brooklyn NY $50000$60000

About the Role This position sits at the intersection of patient support and operational problem-solving youll be helping people navigate Medicaid re-enrollment and annual reassessments while also working to fix the backend processes that cause those disruptions in the first place. Full training is provided so prior healthcare experience is a plus but not a must. If youre organized communicative and the kind of person who notices inefficiencies and wants to do something about them this role is built for you.

Key Responsibilities

Patient Support

• Guide patients through the Medicaid re-enrollment process and annual reassessments
• Serve as the primary point of contact providing clear direction and support throughout

Process & Operations

• Identify root causes of re-enrollment challenges and coverage disruptions
• Help develop and streamline re-enrollment workflows and internal processes
• Collaborate with internal teams to ensure timely resolution of enrollment issues

Tracking & Documentation

• Track trends and prepare reports on common enrollment obstacles and outcomes
• Maintain accurate and up-to-date records and documentation

Qualifications

• Strong customer service and communication skills
• Detail-oriented with excellent organizational abilities
• Comfortable balancing patient-facing responsibilities with administrative work
• Strong problem-solving and analytical skills
• Experience in healthcare Medicaid insurance enrollment or patient services is a plus

Interested Send your resume to: