Engineering Program Manager, NA Field Engineering

Application deadline: Sep 28 2026

Amazon is seeking an Engineering Program Manager to support the Amazon Logistics North America (AMZL NA) Engineering team part of Amazons Last Mile organization. The Last Mile team helps get customer packages from delivery stations to a customers doorstep.

This is a unique opportunity to own high-impact engineering programs and mechanisms that advance the intelligence and reliability of our last mile business. We are looking for an individual who has experience creating scalable data-driven solutions to complex reliability and engineering this role you will be responsible for driving engineering program governance compliance reporting data analytics and documentation systems that enable leadership visibility cross-functional alignment and operational excellence across a portfolio of automation and electrical infrastructure projects.

You will build and maintain the mechanisms that keep our engineering organization running at the highest standardfrom automated dashboards and compliance reporting to documentation platforms and stakeholder coordination. You will partner with field engineers electrical contractors supply chain teams and operations leaders to deliver scalable processes that reduce rework improve quality and accelerate project delivery.

Key competencies of this position include insisting on the highest standards in root cause quality and corrective action effectiveness; analyzing and deep diving systems performance; inventing and simplifying solutions that improve installation and operational processes; and providing technical expertise to internal customers and stakeholders.

Key job responsibilities
Design and maintain automated reporting pipelines and performance dashboards (e.g. equipment health trends failure rates system uptime) that provide leadership with real-time visibility into program health and enable data-driven decisions

Translate complex data sets into clear narratives and actionable recommendations for stakeholders at all levels supporting weekly business reviews and program prioritization

Build and maintain AI-powered compliance tools that aggregate multi-source data (invoices training records action items) into consolidated weekly leadership reports

Manage multiple concurrent engineering projects (electrical automation MHE) across the NA delivery station network coordinating timelines and deliverables with external contractors

Track project milestones and completion metrics; identify process gaps through root cause analysis and implement corrective actions that reduce rework and accelerate project delivery

Own weekly organizational compliance reporting on a strict cadence; monitor metrics including training completion invoice accuracy and Correction of Error action item closure

Administer engineering documentation platforms and develop SOPs that standardize processes across the network; drive document governance including version control review cycles and user enablement

Collaborate cross-functionally with Supply Chain Startup Execution Operations RME and external contractors; facilitate status meetings and manage escalations from field engineers through senior leadership

A day in the life
No two days look alike in this role. You will move fluidly between analyzing performance data and building dashboards facilitating cross-functional alignment meetings and designing scalable process improvements that eliminate rework across the network. You balance strategic thinking with hands-on executionarchitecting a new reporting mechanism one hour and removing barriers for field teams the next. You thrive in ambiguity take ownership of problems before they are assigned and find energy in the variety of challenges that come with supporting and driving measurable impact across a fast-moving engineering organization operating at Amazon scale.

About the team
Our diverse team of engineers and program managers owns the full lifecycle from firm engineering through project execution to final customer hand-off. We are customer-obsessed data-driven and never satisfied with the status quo. We capture lessons learned incorporate them into our mechanisms and raise the quality bar with each iteration. Our approach to growth is holisticwe continually learn develop and expand expertise across the organization leveraging subject matter knowledge on a global scale. Collaboration is at our core; we are a true team that supports challenges and leverages each others strengths to deliver on the Customer Promise every day.

- Bachelors degree in engineering management or technology
- Experience leading cross-functional teams across engineering operations and field execution through launch readiness and go-live phases
- Knowledge of AutoCAD VBA and SQL at the intermediate level
- 3 years of maintenance or engineering experience
- Experience managing multiple projects and priorities across teams in a fast-paced deadline-driven environment
- Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders

- Experience building launch readiness frameworks standard work playbooks and scalable deployment mechanisms across multiple concurrent sites
- Masters degree in engineering management or technology
- Experience in creating process improvements with automation and analysis or experience working with large-scale data mining and reporting tools (i.e. SQL MS Power Query Python)
- Experience reading and writing procedures technical documents and engineering drawings or experience developing MOPs and SWMS for planned works
- Project Management Professional (PMP) or equivalent certification

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at AZ Tempe - 76600.00 - 114900.00 USD annually
USA CO Denver - 76600.00 - 114900.00 USD annually
USA GA Atlanta - 76600.00 - 114900.00 USD annually
USA MA Boston - 76600.00 - 114900.00 USD annually
USA MN Minneapolis - 76600.00 - 114900.00 USD annually
USA NC Charlotte - 76600.00 - 114900.00 USD annually
USA TN Nashville - 68900.00 - 103400.00 USD annually
USA TX Irving - 76600.00 - 114900.00 USD annually
USA VA Arlington - 76600.00 - 114900.00 USD annually
USA WA Bellevue - 82700.00 - 114900.00 USD annually