Enterprise Applied AI Leader

Mercors mission is to organize human intelligence to power the AI economy. Were a leading AI data company building the layer between human expertise and frontier models. Millions of domain experts on the platform are paid over $4 million per day to train frontier AI models. Mercors APEX benchmark family measures AIs real-world impact on professional work. Mercor Enterprise brings this same infrastructure to Fortune 500 companies: helping companies capture how their best people actually work translating that expertise directly back into agents.

Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious fast-paced and deeply committed team. Youll work alongside researchers operators and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco NYC or London offices.

About the Role

Within Mercor our Enterprise AI organization builds the infrastructure enterprises need to deploy continuously improving production AI systems. Rather than relying on hand-written prompts and manual workflows we help organizations translate how their best people work into agent behavior evaluate outputs against measurable quality standards and create feedback loops that make agents smarter over time.

Our platform combines organizational context evaluation systems and quality guardrails into a stack that powers accelerated AI deployment in weeks instead of months. Proven at scale with the worlds leading frontier AI labs our technology now powers AI deployments across Fortune 500 organizations.

This full-time leadership role sits within Applied AI (the Forward Deployed Engineering team of our Enterprise AI organization) and operates separately from Mercors expert network.

Were hiring Applied AI Leads to build and scale the technical delivery team responsible for deploying Mercors Enterprise AI platform for enterprise customers.

This is a highly customer-facing engineering leadership role that is tightly integrated with our Sales/GTM and delivery teams. Youll lead engineers in the end-to-end technical delivery of production-grade AI systems working hand-in-hand with customer stakeholders to solve technically complex business problems and contributing to the overall commercial relationship with the customer.

Success is measured by customer outcomes and overall commercial impact not individual code output. Youll own technical delivery coach engineers remove blockers and ensure deployments are reliable scalable and customer-ready. You have a deep understanding of customer workflows use case requirements and acceptance criteria. While youre expected to be technically credible and capable of hands-on contribution your primary responsibility is enabling your engineering team to execute.

What Youll Do

• Partner directly with customers to align technical requirements with business objectives acting as the critical bridge between engineering and Sales GTM and delivery

• Co-lead a Technical team with an Operations counterpart to deliver scalable production-ready AI systems for enterprise customers

• Translate ambiguous workflows into scalable AI-powered solutions integrating across enterprise systems APIs internal tools and data sources

• Guide the deployment of AI workflows agent orchestration evaluation systems and continual learning feedback loops

• Hire mentor and develop exceptional engineers while establishing rigorous engineering and technical delivery practices as the organization scales

• Work closely with Sales/GTM Product Research and Platform Engineering to bring new AI capabilities into production

What Were Looking For

• 5 years building production software systems with strong software engineering fundamentals in Python Go Java Rust or similar languages

• 2 years directly managing technical teams

• Proven track record leading customer-facing technical delivery for enterprise software AI products or developer platforms

• Deep experience designing designing distributed systems and cloud-native applications

• Highly comfortable communicating complex technical concepts to both engineers and executive-level customer stakeholders

• Demonstrated ability to lead through ambiguity coach others make decisive technical calls and maintain high execution velocity in unstructured environments

Nice to Haves

• AI agents or agent orchestration

• LLM applications

• Evaluation systems or benchmarking

• Enterprise integrations

• Workflow automation

• Production ML systems

Who Thrives Here

You enjoy solving ambiguous technical problems with customers building high-performing teams and shipping production systems that create measurable business value.

You are a technical delivery leader first and an individual contributor second. Your instinct is to remove blockers build deep trust with enterprise stakeholders and partner closely with sales to ensure mutual success.

Why Join Mercor

• Build production AI systems deployed for some of the worlds largest enterprises

• Help define how organizations adopt agentic AI at scale

• Lead a high-impact forward-deployed engineering organization from its earliest stages

• Work alongside elite engineers researchers and operators at the forefront of enterprise

Benefits

• Participation in the Enterprise revenue sharing pool

• Generous equity grant vested over 4 years

• Up to $15k Relocation bonus

• $10K housing bonus (if you live within 0.5 miles of our office)

• $1.5K monthly stipend for meals

• Free Equinox membership

• $200 monthly laundry reimbursement

• $200 monthly personal wellness reimbursement

• Health Dental Vision insurance