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Engineer Warranty and Reliability

Our Next Energy

Job Location:

Novi, MI - USA

Monthly Salary: Not provided by the employer

Posted: 1 July 2026 (30+ days ago)

Application Deadline: 28 September 2026

Vacancies: 1 Vacancy

Job Summary

The Warranty & Reliability Engineer owns the end-to-end warranty lifecycle integrating data analytics failure analysis and corrective action to improve product reliability and reduce warranty cost. This role bridges field performance with engineering by identifying trends determining root cause and driving cross-functional solutions across design manufacturing and suppliers.

Essential Duties and Responsibilities:

Warranty Analytics & Reporting

Analyze warranty claims returns (RMA) and field performance data to identify trends and emerging issues
Develop and maintain dashboards tracking key warranty metrics (claim rates cost per unit failure modes)
Provide regular reporting and insights to leadership on warranty performance and financial exposure
Support warranty forecasting and reserve modeling in partnership with Finance

Failure Analysis & Root Cause

Lead structured root cause investigations using methodologies such as 8D 5 Whys and Fishbone analysis
Conduct hands-on failure analysis including product teardown testing and data evaluation
Partner with internal engineering teams and external suppliers to validate failure modes
Ensure accurate documentation of findings and root cause conclusions

Corrective & Preventive Actions (CAPA)

Drive implementation of corrective actions across design manufacturing and supplier processes
Track and validate effectiveness of corrective and preventive actions
Ensure timely containment of field issues to minimize customer impact
Support Engineering Change Orders (ECOs) and process improvements

Reliability Engineering & Continuous Improvement

Translate field failure data into actionable inputs for DFMEA and PFMEA updates
Collaborate with product and manufacturing engineering to improve reliability and durability
Support validation and verification testing for design or process changes
Establish and refine reliability targets test plans and acceptance criteria

Warranty Cost & Recovery Management

Monitor and analyze warranty spend against forecast and budget
Identify cost reduction opportunities and support implementation
Partner with Supply Chain and Quality to drive supplier recovery and chargebacks where applicable
Quantify financial impact of quality and reliability improvements

The ideal candidate will possess the following knowledge skills and abilities:

Strong analytical skills with experience in Excel SQL and/or BI tools (Power BI Tableau)
Proficiency in root cause analysis methodologies (8D 5 Whys FMEA)
Experience with reliability testing failure analysis and product validation
Familiarity with ERP and warranty management systems
Problem-solving and critical thinking
Cross-functional leadership and influence
Strong communication skills (technical and executive-level)
Attention to detail with ability to synthesize complex data
Ability to operate in a fast-paced evolving environment

Preferred Qualifications:

Experience in automotive battery energy storage or related industry strongly preferred
Proven experience with both data analysis and technical failure investigation

Our Next Energy Inc. (ONE) is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants without regard to disability or any other protected status in accordance with applicable federal state and local laws.

Required Experience:

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