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Engagement Manager, State Local Government Education, AWS Professional Services
Job Location:
Job Location:
Dallas, TX - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
21 May 2026 (30+ days ago)
Posted:
Application Deadline:
16 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Application deadline: Jun 23 2026
AWS Engagement Managers seek to understand our customers needs their missions how success is defined and ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager you will collaborate across roles to understand a customers mission objectives and define project goals. You will lead peers small teams or groups of teams made up of AWS members customer Stakeholders/SMEs and potentially other vendors to create and execute a plan to achieve project goals by understanding AWS technologies best practices as well as the client environment. You will identify and mitigate limitations to execution.
You will guide customers through their cloud journey to transform their business. You will leverage AWS mechanisms to help customers envision strategic goals and requirements. You will use agile delivery methodology to lead project teams consisting of business and technical resources while managing scope schedule and cost. You will use your management and leadership capabilities to successfully execute project plans remain sensitive to customer needs resolve issues escalate when appropriate. You will work to exceed customer expectations by enabling stakeholders capabilities and increasing cloud adoption.
WE ARE LOOKING FOR CANDIDATES WITH THE FOLLOWING:
You will be passionate about working at AWS and live our credo of Work hard. Have fun. Make this role you will love what you do and instinctively know how to make work fun. You will be willing to take on any challenge and make a significant impact for your customer.
You will enjoy working with State Local Government & Education customers to help them envision transformational cloud initiatives. You will have a passion for educating training designing and building cloud solutions for a diverse and challenging set of customers.
You will deliver business objectives by managing a matrixed team across multi-stream agile technical engagements for customers. Plan organize and manage all phases of a project lifecycle to ensure successful delivery. This includes capturing and validating requirements developing and managing project governance plans project schedules team goals defining success criteria and project milestones and budgets.
You will ensure goal alignment across stakeholder groups which may include customers internal teams and partners. Create and deliver communication tailored to the audience ranging from executive level project updates to detailed sprint plans and financial reports.
You will apply judgement and tact to challenge recommend and redirect teams as well as manage client expectations during the engagement.
You are a strategic thinker who can demonstrate understanding of requirements foresee risks make decisions guided by policies procedures and a business plan with limited guidance.
You have business and financial acumen to manage the scope timeline and budget of each individual project.
You are a strategic business partner to help customers achieve their mission outcomes and help to drive innovation throughout the engagement life cycle through iterative feedback mechanisms.
You are a partner for the AWS Account Support and Service teams to convey customer and partner feedback and lessons learned to improve AWS products and service offerings.
This is a customer facing role. You will be required to travel to client locations to deliver professional services as needed.
About the team
About the team
About AWS
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
It is expected to work from the AWS Office Location listed (or customer sites) at least 1 days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.
- 2 years of leading multiple Agile teams (like Scrum Masters Product Owners) concurrently or at scale experience
- 5 years of cloud computing experience
- Bachelors degree in STEM field
- Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS PaaS SaaS)
- Experience in leading and delivering enterprise-level IT engagements
- 5 years of delivering customer engagements in a professional services role experience
- active project management certification (e.g. APM CSM PMI-ACP PRINCE2)
- AWS certification
- Experience in delivering customer engagements in a professional services role
- Experience with Agile and project management toolsets like Jira Rally VersionOne or Taiga
- Experience working with and presenting to C-level executives IT and lines of businesses across organizations or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
AWS Engagement Managers seek to understand our customers needs their missions how success is defined and ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager you will collaborate across roles to understand a customers mission objectives and define project goals. You will lead peers small teams or groups of teams made up of AWS members customer Stakeholders/SMEs and potentially other vendors to create and execute a plan to achieve project goals by understanding AWS technologies best practices as well as the client environment. You will identify and mitigate limitations to execution.
You will guide customers through their cloud journey to transform their business. You will leverage AWS mechanisms to help customers envision strategic goals and requirements. You will use agile delivery methodology to lead project teams consisting of business and technical resources while managing scope schedule and cost. You will use your management and leadership capabilities to successfully execute project plans remain sensitive to customer needs resolve issues escalate when appropriate. You will work to exceed customer expectations by enabling stakeholders capabilities and increasing cloud adoption.
WE ARE LOOKING FOR CANDIDATES WITH THE FOLLOWING:
You will be passionate about working at AWS and live our credo of Work hard. Have fun. Make this role you will love what you do and instinctively know how to make work fun. You will be willing to take on any challenge and make a significant impact for your customer.
You will enjoy working with State Local Government & Education customers to help them envision transformational cloud initiatives. You will have a passion for educating training designing and building cloud solutions for a diverse and challenging set of customers.
You will deliver business objectives by managing a matrixed team across multi-stream agile technical engagements for customers. Plan organize and manage all phases of a project lifecycle to ensure successful delivery. This includes capturing and validating requirements developing and managing project governance plans project schedules team goals defining success criteria and project milestones and budgets.
You will ensure goal alignment across stakeholder groups which may include customers internal teams and partners. Create and deliver communication tailored to the audience ranging from executive level project updates to detailed sprint plans and financial reports.
You will apply judgement and tact to challenge recommend and redirect teams as well as manage client expectations during the engagement.
You are a strategic thinker who can demonstrate understanding of requirements foresee risks make decisions guided by policies procedures and a business plan with limited guidance.
You have business and financial acumen to manage the scope timeline and budget of each individual project.
You are a strategic business partner to help customers achieve their mission outcomes and help to drive innovation throughout the engagement life cycle through iterative feedback mechanisms.
You are a partner for the AWS Account Support and Service teams to convey customer and partner feedback and lessons learned to improve AWS products and service offerings.
This is a customer facing role. You will be required to travel to client locations to deliver professional services as needed.
About the team
About the team
About AWS
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
It is expected to work from the AWS Office Location listed (or customer sites) at least 1 days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.
- 2 years of leading multiple Agile teams (like Scrum Masters Product Owners) concurrently or at scale experience
- 5 years of cloud computing experience
- Bachelors degree in STEM field
- Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS PaaS SaaS)
- Experience in leading and delivering enterprise-level IT engagements
- 5 years of delivering customer engagements in a professional services role experience
- active project management certification (e.g. APM CSM PMI-ACP PRINCE2)
- AWS certification
- Experience in delivering customer engagements in a professional services role
- Experience with Agile and project management toolsets like Jira Rally VersionOne or Taiga
- Experience working with and presenting to C-level executives IT and lines of businesses across organizations or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA Mountain View - 151000.00 - 204200.00 USD annually
USA CA San Francisco - 151000.00 - 204200.00 USD annually
USA CO Denver - 131200.00 - 177600.00 USD annually
USA GA Atlanta - 131200.00 - 177600.00 USD annually
USA IL Chicago - 131200.00 - 177600.00 USD annually
USA NY New York - 144400.00 - 195400.00 USD annually
USA TX Austin - 131200.00 - 177600.00 USD annually
USA TX Dallas - 131200.00 - 177600.00 USD annually
USA VA Herndon - 131200.00 - 177600.00 USD annually
USA WA Bellevue - 131200.00 - 177600.00 USD annually
Required Experience:
Manager
About Company
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