Engagement Manager

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of Do you want a workplace that will challenge you and offer you opportunities to learn and grow A position at Xcel Energy could be just what youre looking for.

Engagement Manager
Position Summary

Key enterprise position leading the development deployment and maintenance of the One Xcel Energy Way Operating System within assigned business area and support functions. Responsible for coaching others through analyzing defining and implementing technical and process solutions.

Essential Responsibilities

• Lead the deployment and maintenance of the Management Requirements and 4 Plays: Visualization Performance Reviews Problem-Solving and Standardization. Drive the use of rally rooms and operating boards to standardize work. Utilize PDCA/A3 to drive continuous improvement based on business area goals cascaded down through the organization.
• Responsible for providing process expertise and analysis on issues through coaching and facilitation of teams. Act as a key liaison between the business area leadership shared services and One Way office.
• Communicate and report out on the status of business area improvements. Establish effective collaborative working relationships with front line through senior leadership to maximize project efficiency responsiveness and resource allocation.
• Lead business area continuous improvement projects utilizing continuous improvement methodology to deliver substantial improvements in identified areas.
• Support process level metrics and influence accountability across process streams by supporting use of tools such as rally rooms continuous improvement projects.
• Provide financial management of projects including budgeting forecasting actuals tracking and savings implications.

Minimum Requirements

• Bachelors degree in business engineering information technology related field or equivalent combination of education and experience.
• At least 8 years related business/industry experience.
• Experience facilitating or consulting on improvement and transformation initiatives.
• Change management or program/project management experience.
• Must build relationships and communicate effectively with all levels of the organization including executive level leadership through presentations coaching and facilitation of teams.
• Ability to effectively communicate to a variety of audiences and analyze ambiguous/ complex business scenarios.
• Demonstrated ability to lead and influence others.
• Ability to adapt to change quickly and work within a diverse cross-functional team environment. Able to handle complex issues and conflict with a calm demeanor and use facts to support decision-making.
• Knowledge of core business processes/industry trends with ability to interpret and react to ongoing changes.

Preferred Requirements

• Gas and/or Electric Utility Industry experience.
• MBA Industrial Engineering or other related certification.
• Business process management skillset including Six Sigma/Continuous Improvement Toolsets and data management skillsets.

As a leading combination electricity and natural gas energy company Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy we strive to be the preferred and trusted provider of the energy our customers need. If youre ready to be a part of something big we invite you to join our team.

All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.

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